Trina Carter
Chicago
Summary
Versatile and results-driven professional with a proven track record at Check N Go, enhancing store operations and customer satisfaction. Expert in inventory and cash control, with a knack for problem-solving and customer service. Achieved significant improvements in foot traffic and sales through strategic marketing and exceptional leadership. Skilled in warehouse safety and multitasking, ensuring optimal operational efficiency.
Overview
11
11
years of professional experience
Work History
Store Manager
Check N Go
05.2021 - 11.2024
- Managed inventory control, cash control, and store opening and closing procedures.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Receiving Associate
Target
02.2016 - 06.2021
- Unloaded pallets and deliveries and organized products in warehouse.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
- Supported company compliance efforts by adhering to relevant regulations, guidelines, or best practices in all aspects of the receiving process.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Cashier Team Lead
TJ Max
07.2013 - 01.2016
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
- Quickly and accurately counted drawers at start and end of each shift.
- Processed refunds and exchanges in accordance with company policy.
Education
High School Diploma -
South Panola High School
Batesville, MS05-2007
Skills
- Customer service
- Problem-solving
- Customer relations
- Store operations
- Warehouse safety
- Shipping procedures
- Brake systems
- Parts replacement
- Preventive Maintenance
- Multitasking and organization
- Customer support
- Data entry
Timeline
Store Manager
Check N Go
05.2021 - 11.2024
Receiving Associate
Target
02.2016 - 06.2021
Cashier Team Lead
TJ Max
07.2013 - 01.2016
High School Diploma -
South Panola High School
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