Tricia Starnes
Dixon
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, healthcare, accounting, accounts receivable and payable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Accounts Payable Specialist
Bonnell Industries, Inc
Dixon
07.2024 - Current
- Process vendor invoices for timely payment and accurate record-keeping.
- Reconcile accounts payable transactions to ensure accuracy and completeness.
- Maintain organized records of invoices, payments, and vendor communications.
- Collaborate with internal teams to resolve billing discrepancies efficiently.
- Utilize accounting software for data entry and payment processing tasks.
- Assist in month-end closing activities related to accounts payable functions.
- Respond to vendor inquiries regarding payment status and account issues.
- Investigated discrepancies between purchase orders, receiving documents, and vendor invoices.
- Handled high-volume invoice processing with minimal supervision.
- Maintained accurate records of payments made to vendors.
- Prepared checks for mailing or electronic payment processing.
- Developed relationships with vendors and suppliers to ensure prompt payment of invoices.
- Answered inquiries from internal departments regarding accounts payable status.
- Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
- Provided support to the accounting team as needed during busy periods or special projects.
- Reconciled vendor statements on a monthly basis.
- Managed multiple projects simultaneously while meeting deadlines consistently.
- Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
- Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
- Prepared and updated vendor files, tax documents and insurance information.
- Matched orders with invoices and recorded required information.
Business Manager
Hauck Homes, Inc.
Dixon
07.2011 - 03.2024
- Managed daily operations and ensured efficiency across multiple departments.
- Oversaw project budgets and coordinated resource allocation for development projects.
- Developed and implemented operational policies to enhance workflow efficiency.
- Trained and mentored staff on company procedures and best practices.
- Conducted market research to identify trends in the housing industry.
- Facilitated communication between teams to improve project coordination and execution.
- Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
- Collaborated and built trust within organization and with customers, meeting or exceeding expectations.
- Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
- Monitored inventory levels of supplies needed for daily operations and ordered additional items when necessary.
- Facilitated communication between different teams within the organization through regular meetings.
- Drove high performance by developing team members.
- Prepared monthly financial statements for review by executive leadership team.
- Recommended process improvements that would reduce costs while increasing productivity.
- Conducted research on current industry trends to identify potential areas for improvement in business operations.
- Assessed employee performance evaluations and recommended changes or improvements as needed.
- Reviewed existing contracts with vendors and suppliers to ensure compliance with company standards.
- Provided training sessions for employees on new software systems used in business operations.
- Created comprehensive onboarding processes and activities to acclimate new hires.
- Communicated client priorities, delivering presence and business objectives.
- Negotiated pricing agreements with vendors and suppliers based on organizational needs.
- Addressed customer questions and concerns regarding products and services.
- Coordinated with HR to recruit, train, and retain top talent, ensuring a high-performance team.
- Cultivated a positive organizational culture and work environment to motivate employees.
- Implemented CRM systems to improve customer service and retention rates.
- Oversaw daily operations across multiple departments, including sales, marketing, and HR.
- Set and monitored performance metrics to evaluate and improve business operations.
- Managed budgeting, forecasting, and financial analysis processes to ensure financial health.
- Delegated work to staff, setting priorities and goals.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
High School Diploma -
Dixon High School
Dixon, IL05-1999
Skills
- Invoice processing and payment management
- Accounts reconciliation and financial reporting
- Vendor management and accounting software
- Policy development and effective communication
- Problem solving and adaptability
- Team collaboration and organizational skills
- Time management and detail orientation
- Data entry and financial research
- Bank reconciliations and statement reconciliation
- Expense tracking and payment scheduling
- Credit card reconciliation and petty cash management
- Vendor engagement and purchase order management
- ERP systems proficiency and accounts payable auditing
- Electronic payments and month-end closing
Certification
- Fair Housing Certificate
Timeline
Accounts Payable Specialist
Bonnell Industries, Inc
07.2024 - Current
Business Manager
Hauck Homes, Inc.
07.2011 - 03.2024
High School Diploma -
Dixon High School