Summary
Overview
Work History
Education
Skills
Certification
Skills
Timeline
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Trevor Taus

Aurora

Summary

Client-focused operations and support professional with a degree in Business and Economics and 3+ years of experience in customer service, data entry, and cross-functional support. I am skilled in Microsoft Office programs, AI tools and applications, and project management. Proven success in workflow optimization, sales support and customer satisfaction through clear communication and efficient execution.

Overview

4
4
years of professional experience
1
1
Certification

Work History

General Intern

Kane County Cougars Baseball
05.2024 - 08.2024
  • Supported 8+ functional areas per event, increased efficiency during high-volume game days and contributed to team-wide coordination.
  • Delivered top-tier guest service to 500+ attendees per game, resolved inquiries and ensured high-satisfaction fan experience.
  • Executed pre- and post-game logistics, literature distribution, promotional station setup and technical equipment management.
  • Handled cash transactions up to $2,000/day for parking, raffles and concessions, maintained accurate documentation and fund security.
  • Collaborated cross-functionally with team leaders to troubleshoot issues quickly and uphold safety protocols during inclement weather.

Baseball Umpire

Official Finders
05.2023 - 08.2023
  • Managed real-time decision-making and game regulation across 50+ youth baseball games, ensured fairness and order under high-stress conditions.
  • Built strong relationships with coaches and teams, resolved conflicts and promoted respectful communication in competitive settings.
  • Balanced multiple schedules while adapting to unpredictable variables, executed games on time and reduced downtime.

Fulfillment Center Associate

SD Wheel
01.2021 - 06.2021
  • Processed up to 100 customer orders per shift using fulfillment and inventory software, reducing shipping errors by 15%.
  • Promoted to small pack division, improved order speed and packaging accuracy by over 20% through process streamlining.
  • Ranked in top 5 out of 20+ team members for monthly productivity, reflecting strong attention to detail and work ethic.
  • Collaborated with logistics coordinators to resolve shipment delays and improve end-to-end fulfillment timelines.

Education

BBA - Business And Economics, Operational Management

Benedictine University
Lisle, IL
05-2025

Skills

  • Microsoft Office applications
  • Adobe Acrobat
  • WebEx and Zoom
  • Fund Lookup Tools
  • Research and Analysis

Certification

Series 7 & 63 Licenses: Willing to obtain upon hire

Skills

  • Sales Support
  • Client Communication
  • Data Entry
  • Campaign Coordination
  • Process Optimization
  • Fund Literature Fulfillment
  • Team Collaboration
  • Investment Knowledge (Developing)

Timeline

General Intern

Kane County Cougars Baseball
05.2024 - 08.2024

Baseball Umpire

Official Finders
05.2023 - 08.2023

Fulfillment Center Associate

SD Wheel
01.2021 - 06.2021

BBA - Business And Economics, Operational Management

Benedictine University

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Trevor Taus