Strategic thinking and operationally efficient people leader with experience managing and improving both high and low performing locations and/or personnel.
Overview
12
12
years of professional experience
Work History
Shift Manager / Agent-In-Charge
EarthMed
11.2020 - Current
Trained and mentored over 100 new employees to maximize team performance.
Supervised employees and oversaw quality compliance with state regulatory laws.
Excelled in every store position and regularly filled roles to back staff on shift.
Managed schedules across multiple locations, accepted time off requests and found coverage for short shifts.
Coached crew members to optimize performance and motivate toward more efficient work.
Optimized operational procedures during peak hours while minimizing labor costs.
Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
Floor Manager
EarthMed
11.2019 - 11.2020
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Part-Time Dispensing Agent
EarthMed
11.2015 - 11.2019
Answered questions about medicinal and recreational uses, effects and qualities of different strains.
Was the sole Patient Care Specialist for all minors and cancer patients.
Worked closely with doctors to assist medical patients in managing their side effects from treatment.
Tumbling Director
Iconic Allstars
06.2017 - 05.2024
Created and managed complex schedules for coaches and athletes to follow.
Oversaw curriculum and ensured athletes were receiving proper training.
Trained coaches to optimize their efficiency in order to increase profit margins.
Increased enrollment by almost 400% in just 3 years.
Camp Instructor
National Cheerleaders Association
05.2013 - 09.2017
Led hundreds of children at a time safely through a variety of camp activities.
Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
Communicated with parents and coaches regarding children or program issues.
Maintained a difficult schedule across multiple states and regions.