Trevor Johnson

Human Factors Researcher to Senior Director

Ipsos-Insight LLC

Chicago

12.2015 - Current

Delivered expert consulting services in human factors and user experience research for therapy areas including: anesthesiology, autoimmunology, cardiology, endocrinology, gastroenterology, gynecology, oncology, ophthalmology, pediatrics, and pulmonology
Developed client account exceeding $1.5M in annual revenue
Conducted comprehensive human factors research for medical devices, pharmaceutical combination products, and hospital equipment spanning from early formative stages to FDA summative validation
Analyzed root cause analyses on critical tasks and facilitated stakeholder workshops to provide generative reports for regulatory agency summative validation submission
Collaborated with cross-functional client teams to create and implement risk analyses documents
Aided clients in submission and response materials based on regulatory feedback
Implemented diverse methodologies, including direct observation, contextual inquiry, focus groups, in-home ethnographic discovery research, and Jobs-To-Be-Done, and decision-making workshops to gather user insights.
Provided expert evaluation for the development of labeling materials on packaging materials, instructions for use, and web platform navigation
Developed and implemented training programs and quality adherence guidelines to enhance team capabilities and compliance.
Mentored junior team members throughout various phases of research and data collection, fostering professional growth and skill development
Managed direct report FTEs and served as functional manager of large project product teams
Coordinated participant recruitment, screening, discussion guide development, research sessions, and findings reporting to generate actionable insights for product development.