Trent Campbell
St. Petersburg,FL
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Attention to detail.
Overview
1
1
Certification
Work History
Food and Beverage Manager
Sirata Beach Resort & Conference Center
- 3 Years experience
- Resolved customer complaints involving food or beverage quality and service.
- Maintained highest standards for beverage quality and service.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Resolved customer complaints involving food or beverage quality and service
Banquet Manager
Postcard Inn On The Beach
- 2 Years experience
- Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
- Directed and managed banquet functions.
- Set up and broke down conference and banquet rooms to meet facility standards and specifications.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Interpreted instructions to schedule and set up events to client specifications.
- Organized banquet storage and surrounding areas to facilitate access to products and materials
- Provided exceptional service to guests by immediately addressing needs and requests
- Liaised with catering department about event changes and implemented requested adjustments
Food and Beverage Manager
Postcard Inn On The Beach
- 2 years experience
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Managed bar and wait staff and directed hiring program.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
Lead Banquet Server
Postcard Inn On The Beach
- 3 years experience
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Carried out professional service, retaining polite and friendly approach at all times.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
Education
High School Diploma -
Osceola Fundamental High School
Seminole, FL05.2009
Skills
- Front of House Management
- Catering Supervision
- Teamwork and Collaboration
- Complex Problem-Solving
- Investigating Complaints
- Managing Reservations and Large Parties
- Guest Relations
- Staff Scheduling
Certification
ServeSafe Manger
Timeline
Food and Beverage Manager
Sirata Beach Resort & Conference Center
Banquet Manager
Postcard Inn On The Beach
Food and Beverage Manager
Postcard Inn On The Beach
Lead Banquet Server
Postcard Inn On The Beach
High School Diploma -
Osceola Fundamental High School
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