Travis G. Huffman
Carbondale
Summary
Dedicated and organized operations manager with several years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.
Overview
29
29
years of professional experience
Work History
Operations Manager
Rural King
Murphysboro
03.2024 - Current
- Monitored and improved efficiency of processes, team performance, and customer service.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Developing new process to streamline efficiency and encourage results with a higher rate of employee engagement
- Developed a monthly metric tracking report card for associates to aide in development of associates by focusing on strengths and building a foundation around areas of improvement to optimize potential.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Implemented successful business strategies to increase revenue and target new markets.
- Monitored progress by establishing plans, budgets and measuring results.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Owner/ CEO
TG HUFFMAN, LLC |THE GROUNDS GUYS OF KIRKWOOD
Ballwin
09.2019 - 04.2024
- Responsible for providing strategy, vision and oversight of all landscaping operations
- Overseer of planning, development, implementation, evaluation and coordination of all projects from preview and sales through installation completion
- Provide oversight for all administrative aspects of The Grounds Guys including Budget development, material procurement, recruiting and hiring, performance reviews, disciplinary reviews, termination, employee retention, innovating marketing plans and strategies
- Manage and educate all staff on safety procedures, protocols and implement proper PPE use to ensure a safe environment for employees
- Collaborate and network with other industry professionals on best practices for installation, hiring, marketing, vehicle and equipment procurement
- Championed, embodied, and exampled The Grounds Guys code of values C.A.R.E. (Customers First, Attitude, Respect, Enjoy Life)
- Work closely with local organizations, vendors and charities to develop partnerships that benefit the community by volunteering, offering discounted labor and procuring discounted materials to manage maintain the grounds for The Ronald McDonald House Charities of St. Louis
- Hired employees from a diverse array of backgrounds and cultures with a complete acceptance approach and held a zero-tolerance policy for any sort of intolerance
Outside Sales Representative
DA-COM
St. Louis
04.2019 - 09.2019
Claims Representative
ADVOCATE CONSTRUCTION
Olivette
08.2018 - 03.2019
Tire Manager
FIRESTONE
Littleton
08.2017 - 10.2017
Comm. Crew Manager
BAILEY’S MOVING & STORAGE
Centennial
05.2017 - 08.2017
Territory Manager of Snow Operations
BRIGHTVIEW LANDSCAPE
Parker
10.2017 - 07.2017
- Oversaw Snow Account Sales, Production, and Management for six branches across two states
- Direct Reports to the Vice President
- Researched new products, attended trade shows on the latest and greatest technology for the whole of the company not just my territory
- Responsible for safety training, implementation of best practices and standard operating procedure to ensure a safe working environment in inclement weather conditions
- Oversaw the management of 221 seasonal employees as well as 47 sub-contractors across two states
Advanced Repair Agent
BEST BUY
Golden
11.2015 - 07.2017
Geek Squad and Customer Service Manager
BEST BUY
Fairborn
11.2013 - 11.2015
- Managed multiple teams in Customer Service, Best Buy Automotive Installation Team, and Geek Squad
- Managed a team of 73 average to 135 employees during holiday season
- Assisted other store management with coaching budget goals, meeting and exceeding goals, ensuring the store reached budgetary plans
- Inherited a team with a bottom five rank in the company, through education of product knowledge and instilling team values drove production to top ten in Geek Squad services, customer service KPIs and Auto Install KPIs nationwide
- Collaborated with corporate executives to implement and develop line queue system still used by Geek Squad
- Collaborated with other department heads to run and plan promotional events
- Directly reported to store General Manager and Geek Squad Territory Manager
- Responsible for performance reviews, disciplinary actions, rewarding, and encouraging culture buy-in
Assistant Store Manager
CHANGING SEASON LANDSCAPE
Marion
03.2013 - 11.2013
Ops Associate, Consultation Agent, Sales Associate
BEST BUY
Carbondale
09.2011 - 11.2013
Odd Jobs, Yardwork Handyman
SELF EMPLOYED
Carbondale
09.1998 - 11.2013
Diamond Consultant
ROGERS & HOLLAND JEWELLER’S
Carbondale
10.2012 - 05.2013
Summer Crew Member
AMERICAN SHORELINE
Marion
05.2012 - 08.2012
Tasting Room Coordinator
WALKER’S BLUFF WINERY
Carterville
04.2011 - 09.2011
Director High School Youth Ministry
ST. FRANCIS XAVIER CATHOLIC CHURCH
Carbondale
09.2010 - 06.2011
Shift Manager / Barista
STARBUCKS
Carbondale
08.2008 - 04.2011
Tutor/ Mentor
AMERICORPS
Carbondale
08.2006 - 08.2008
K-1 Program Coordinator | K-1 Summer Program Coordinator
ELKVILLE AFTERSCHOOL PROGRAM
Elkville
08.2006 - 05.2008
Paper Carrier
SOUTHERN ILLINOISAN NEWSPAPER
Carbondale
11.1995 - 09.1998
Education
B.S. - Plant and Soil Science: Landscape Design, Horticulture
SOUTHERN ILLINOIS UNIVERSITY
Carbondale, Illinois05.2013
Skills
- Microsoft Office Suite
- Soci
- TikTok
- X
- LMN CRM
- Leadership
- Hootsuite
- SCIOCCS
Skills And Accomplishments
Microsoft Office Suite, Soci, Facebook, TikTok, Instagram, Twitter, Linkedin, LMN CRM, Earned Rank of Eagle Scout in BSA (Boy Scouts of America), Studied Leadership through program offered by ‘Neighborly’, Studied leadership in online Harvard course provided by Best Buy, Trained in leadership programs offered by BSA, Studied elementary education at Southern Illinois University, Studied forestry conservation at Southern Illinois University
Timeline
Operations Manager
Rural King
03.2024 - Current
Owner/ CEO
TG HUFFMAN, LLC |THE GROUNDS GUYS OF KIRKWOOD
09.2019 - 04.2024
Outside Sales Representative
DA-COM
04.2019 - 09.2019
Claims Representative
ADVOCATE CONSTRUCTION
08.2018 - 03.2019
Territory Manager of Snow Operations
BRIGHTVIEW LANDSCAPE
10.2017 - 07.2017
Tire Manager
FIRESTONE
08.2017 - 10.2017
Comm. Crew Manager
BAILEY’S MOVING & STORAGE
05.2017 - 08.2017
Advanced Repair Agent
BEST BUY
11.2015 - 07.2017
Geek Squad and Customer Service Manager
BEST BUY
11.2013 - 11.2015
Assistant Store Manager
CHANGING SEASON LANDSCAPE
03.2013 - 11.2013
Diamond Consultant
ROGERS & HOLLAND JEWELLER’S
10.2012 - 05.2013
Summer Crew Member
AMERICAN SHORELINE
05.2012 - 08.2012
Ops Associate, Consultation Agent, Sales Associate
BEST BUY
09.2011 - 11.2013
Tasting Room Coordinator
WALKER’S BLUFF WINERY
04.2011 - 09.2011
Director High School Youth Ministry
ST. FRANCIS XAVIER CATHOLIC CHURCH
09.2010 - 06.2011
Shift Manager / Barista
STARBUCKS
08.2008 - 04.2011
Tutor/ Mentor
AMERICORPS
08.2006 - 08.2008
K-1 Program Coordinator | K-1 Summer Program Coordinator
ELKVILLE AFTERSCHOOL PROGRAM
08.2006 - 05.2008
Odd Jobs, Yardwork Handyman
SELF EMPLOYED
09.1998 - 11.2013
Paper Carrier
SOUTHERN ILLINOISAN NEWSPAPER
11.1995 - 09.1998
B.S. - Plant and Soil Science: Landscape Design, Horticulture
SOUTHERN ILLINOIS UNIVERSITY