Tranita Terry
Palos Hills
Summary
Recent Computer Science graduate seeking an entry-level opportunity in ComEd's New Business Department. Brings skills in software development, data analysis, and database management, with the ability to collaborate effectively with cross-functional and external stakeholders. Committed to supporting business needs while ensuring safe, reliable, customer-focused solutions.
Overview
2
2
Certifications
9
9
years of professional experience
Work History
Tax Preparer
Liberty Tax Service
Chicago
01.2024 - 04.2025
- Supported and guided clients with tax preparations
- Provided guidance on adjusting withholdings to ensure accurate filing for future filings
- Ensure compliance with federal and state tax law regulations
Courier
DHL Express
McCook
09.2020 - 10.2021
- Assisted new couriers with guidance and navigation, with the tools and skills needed to optimize time and deliveries
- Inspected packages received for international deliveries, making sure compliance is met
- Supported daily logistics and operational activities in a fast-paced, high-volume environment while ensuring on-time and accurate processing of shipments
- Collaborated with cross-functional teams to improve workflow efficiency and customer satisfaction
Bus Operator
Chicago Transit Authority, CTA
Chicago
06.2016 - 02.2019
- Maintain timetables and adhere to designated routes, including unscheduled reroutes
- Provide attentive customer service to riders, ensure public safety, and support environmental sustainability
Education
Bachelor of Science - Computer Science
Governors State University
University Park, IL05-2026
Associate of Science - General Science
Harold Washington College-CCC
Chicago05-2020
Skills
- Customer service
- Web development
- Customer-oriented
- Database design
- Team collaboration
- Problem solving
- Organization skills
- Document preparation
- Programming languages
- Software development
- Time management
- Task delegation
Certification
Google IT Support Professional Certificate-June 2023
Timeline
Tax Preparer
Liberty Tax Service
01.2024 - 04.2025
Courier
DHL Express
09.2020 - 10.2021
Bus Operator
Chicago Transit Authority, CTA
06.2016 - 02.2019
Bachelor of Science - Computer Science
Governors State University
Associate of Science - General Science
Harold Washington College-CCC