Tramaine Mckinnie
Chicago
Summary
Experienced front-end cashier with a personable approach and a solid 5-year track record in efficiently processing customer payments across diverse point-of-sale systems. Demonstrates exceptional speed and accuracy in balancing cash drawers and reconciling credit machine printouts. Known for outstanding communication skills and a natural ability to engage customers, fostering positive interactions and ensuring customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security
01.2024 - 10.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Costumer Service Associate
Walgreens
03.2023 - 12.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
Sales Associate
The Tile Shop
02.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Cashier/Cook/Janitorial Cleaner/Dishwasher
Taco Bell
04.2021 - 10.2021
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
- Operated cash register, collected payments and provided accurate change.
- Accepted cash and credit card payments, issued receipts and provided change.
Cashier
Walmart
07.2020 - 03.2021
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
After School Matters
After School Programs Inc.
02.2019 - 05.2019
- Cleaned and organized classrooms, materials and supplies.
- Participated in weekly staff meetings and team building events.
- Leveraged excellent project management and leadership skills at Work to coordinate group activities, complete projects and expand knowledge.
Education
High School Diploma -
DRW College Prep
931 S Homan Ave06.2022
Skills
- Customer Service
- Cash Handling
- Cash Register Operations
- Product Location
- Honest and Dependable
- Reliable and Responsible
- Cooperative Attitude
- Product Scanning
- Price Identification
- Employee Training
- Sweeping and Mopping
- Microsoft word
- Securing locations
- Protecting people/Building
Contact
Tramaine Mckinnie
872-227-3432
Treyballar@gmail.com
Education
High school diploma DRW college prep,931 S Homan Ave
Certification
Perc card
CPR training.
Timeline
Security Officer
Allied Universal Security
01.2024 - 10.2024
Costumer Service Associate
Walgreens
03.2023 - 12.2023
Sales Associate
The Tile Shop
02.2022 - 01.2023
Cashier/Cook/Janitorial Cleaner/Dishwasher
Taco Bell
04.2021 - 10.2021
Cashier
Walmart
07.2020 - 03.2021
After School Matters
After School Programs Inc.
02.2019 - 05.2019
High School Diploma -
DRW College Prep
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