TRACY SOMMERFELDT
Des Plaines,IL
Summary
Experienced administrative professional with a strong background in communications and customer service. Hardworking team collaborator with professional writing skills, detail-oriented and productive when working with little to no supervision. Known for reliability, multi-tasking and the ability to work well under pressure.
Overview
28
28
years of professional experience
Work History
Administrative Assistant to Community Relations
Community Consolidated School District 62
Des Plaines, IL
02.2022 - Current
- Write and edit all weekly news stories for the D62 website
- Responsible for the writing, editing and layout of the district's monthly internal newsletter
- Assist with the content, editing and layout of all district publications, including the student and kindergarten handbooks and annual report
- Promote district and community events through social media posts and district-wide emails, creating flyers as needed
- Plan, organize and oversee district-wide recognitions and events
- Provide administrative support to the Director of Community Relations
- Oversee and assist all district volunteer coordinators
Office Manager
NewHope Academy East
Arlington Heights, IL
06.2018 - 02.2022
- Effectively communicated with and assisted students, parents, teachers, therapists, transportation services and school administrators on a daily basis
- Planned and coordinated school events, including curriculum nights, parent-teacher conferences and graduation ceremonies
- Scheduled all IEP meetings with district representatives, parents, outside providers and the NewHope team
- Provided administrative support to the executive director, clinical director, principal, teachers and therapists
Office Manager, Senior Secretary
NorthShore University HealthSystem, Department of Psychiatry
Evanston, IL
09.2001 - 06.2018
- Effectively addressed and resolved patient issues and complaints as they arose
- Managed two secretaries, conducting mid-year and annual reviews
- Provided direct support to the Assistant Vice President of Psychiatry, including scheduling, compiling meeting materials, typing correspondence and editing documents
- Provided administrative support to all Evanston Hospital-based outpatient psychiatry programs
Assosciate Editor
Medical Economics
Northfield, IL
03.1998 - 08.2001
- Researched, interviewed and wrote content for monthly trade publication, adhering to strict deadlines
- Worked collaboratively with the entire editorial team
- Represented publication at national trade shows, meeting with readers and advertisers
- Oversaw and managed the publication's interns
Education
Bachelor of Arts - Communications
Marquette University
Milwaukee, WI06.1997
Skills
- Writing and editing
- Teamwork and collaboration
- Administrative support
- Organizational skills
- Detail-oriented
- Event coordination
Timeline
Administrative Assistant to Community Relations
Community Consolidated School District 62
02.2022 - Current
Office Manager
NewHope Academy East
06.2018 - 02.2022
Office Manager, Senior Secretary
NorthShore University HealthSystem, Department of Psychiatry
09.2001 - 06.2018
Assosciate Editor
Medical Economics
03.1998 - 08.2001
Bachelor of Arts - Communications
Marquette University