TRACY JOHNSON
Chicago
Summary
An empathetic and caring individual seeking a position to utilize a degree in social work to improve the lives of others. The people we surround ourselves with make all the difference.
Experienced with various cooking techniques and kitchen operations. Utilizes culinary skills to create flavorful and visually appealing dishes. Knowledge of food safety practices and efficient kitchen workflows.
Overview
17
17
years of professional experience
Work History
Cook
Aramark
01.2026 - Current
- Prepared and cooked a variety of menu items following standard recipes and presentation guidelines.
- Ensured food safety and sanitation practices were consistently adhered to during food preparation and service.
- Collaborated with kitchen staff to streamline workflows, improving efficiency during peak service times.
- Trained new team members on proper cooking techniques and kitchen safety protocols to enhance team performance.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
FOOD SERVICE WORKER
Aramark
10.2016 - 01.2026
- Set up food service in accordance with company health and safety standards, attend to day-to-day problems and needs concerning equipment and food supplies, and serve customers.
- Maintained cleanliness of kitchen and dining areas to promote a hygienic environment.
- Monitored equipment functionality, reporting maintenance issues promptly to minimize downtime.
- Enhanced customer satisfaction by delivering prompt service and addressing inquiries effectively.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Set up and broke down food service lines quickly to maintain service flow.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
CAREGIVER
CHESTER - HAMER
08.2016 - 02.2020
- Personal experience
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring, and getting to and from activities and meals according to the individual service plan.
ASSISTANT CHEF TRAINER
INSPIRATION KITCHENS-UPTOWN
11.2015 - 07.2016
- Supervised food service assistants and kitchen staff organized their daily duties and monitored performance and encouraged junior staff in their training and development.
Cashier
INSPIRATION KITCHENS-UPTOWN
03.2009 - 11.2015
- Served customers in all fronts of house roles including register, trained Inspiration Corporation clients in food service, promoted to Assistant Chef Trainer.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to ensure operational efficiency.
- Trained new cashiers on register procedures and customer service standards.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
FOOD SERVICE TRAINING PROGRAM
INSPIRATION CORPORATION
03.2009 - 03.2009
- Graduated from the program and was hired for a position in Inspiration Corporation’s social enterprise restaurant.
Education
Bachelor’s - human services
Indiana Tech
Fort Wayne, IN01.2022
Skills
- Familiar with various point-of-sale software, Microsoft word, customer service, tax preparer, pos social services Teacher
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Kitchen organization
- Food preparation
- Frying
- Knife skills
- Sanitation
- Surface cleaning
- Food presentation
- Grilling
- Food waste reduction
- Food plating and presentation
- Food handler certification
- Ingredients measuring
- Sauce making
- Allergen awareness
- Event catering
- Recipes and menu planning
Timeline
Cook
Aramark
01.2026 - Current
FOOD SERVICE WORKER
Aramark
10.2016 - 01.2026
CAREGIVER
CHESTER - HAMER
08.2016 - 02.2020
ASSISTANT CHEF TRAINER
INSPIRATION KITCHENS-UPTOWN
11.2015 - 07.2016
Cashier
INSPIRATION KITCHENS-UPTOWN
03.2009 - 11.2015
FOOD SERVICE TRAINING PROGRAM
INSPIRATION CORPORATION
03.2009 - 03.2009
Bachelor’s - human services
Indiana Tech