Professional Summary
Overview
Work History
Education
Skills
Timeline

Tracy Gibbs

Walman Optical
Moline
34
years of professional experience

Detail-oriented professional with extensive experience in data entry and customer service. Proven ability to streamline processes and enhance workflow while maintaining accuracy.

Work History

Data Entry Clerk

33 Years 10 Months
Walman Optical | 09.1992 - Current
  • Entered and maintained accurate customer data in electronic databases.
  • Reviewed and verified data entries for consistency and accuracy.
  • Assisted in training new staff on data entry procedures and software use.
  • Processed orders efficiently, ensuring timely fulfillment and delivery.
  • Verified entered data against source documents to maintain consistency across multiple platforms within the organization.

Sales Associate

2 Years 11 Months
Dilliards Department Store | 08.2018 - 07.2021
  • Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
  • Trained new associates on store policies, customer engagement techniques, and sales procedures.
  • Collaborated with team members to maintain organized sales floor and optimize product displays.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
  • Implemented promotional strategies to enhance customer experience and drive sales growth.

Sales Associate

2 Years 10 Months
Younkers Department Store | 10.2015 - 08.2018
  • Trained new associates on store policies, customer engagement techniques, and sales procedures.
  • Analyzed sales trends to identify opportunities for improved merchandising and pricing strategies.
  • Led team meetings to discuss performance metrics, share best practices, and set goals for improvement.
  • Collaborated with team members to maintain organized sales floor and optimize product displays.

Data Entry Clerk

11 Years 5 Months
MetroHealth Medical Center | 01.1998 - 06.2009
  • Reviewed and verified data entries for consistency and accuracy.
  • Assisted in training new staff on data entry procedures and software use.
  • Identified process inefficiencies, proposing improvements to enhance workflow.
  • Coordinated with team members to resolve discrepancies in order processing.

Education

High School Diploma

Moline High School | Moline, IL | 06-1992

Skills

Data entry
Attention to detail
File management
Data verification
Time optimization
Database management
Strong problem solver

Timeline

Sales Associate

Dilliards Department Store
08.2018 - 07.2021Read More

Sales Associate

Younkers Department Store
10.2015 - 08.2018Read More

Data Entry Clerk

MetroHealth Medical Center
01.1998 - 06.2009Read More

Data Entry Clerk

Walman Optical
09.1992 - CurrentRead More

Moline High School

High School Diploma
Read More
Tracy Gibbs