Detail-oriented professional with extensive experience in data entry and customer service. Proven ability to streamline processes and enhance workflow while maintaining accuracy.
Work History
Data Entry Clerk
33 Years 10 Months
Walman Optical | 09.1992 - Current
Entered and maintained accurate customer data in electronic databases.
Reviewed and verified data entries for consistency and accuracy.
Assisted in training new staff on data entry procedures and software use.
Processed orders efficiently, ensuring timely fulfillment and delivery.
Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
Sales Associate
2 Years 11 Months
Dilliards Department Store | 08.2018 - 07.2021
Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
Trained new associates on store policies, customer engagement techniques, and sales procedures.
Collaborated with team members to maintain organized sales floor and optimize product displays.
Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
Implemented promotional strategies to enhance customer experience and drive sales growth.
Sales Associate
2 Years 10 Months
Younkers Department Store | 10.2015 - 08.2018
Trained new associates on store policies, customer engagement techniques, and sales procedures.
Analyzed sales trends to identify opportunities for improved merchandising and pricing strategies.
Led team meetings to discuss performance metrics, share best practices, and set goals for improvement.
Collaborated with team members to maintain organized sales floor and optimize product displays.
Data Entry Clerk
11 Years 5 Months
MetroHealth Medical Center | 01.1998 - 06.2009
Reviewed and verified data entries for consistency and accuracy.
Assisted in training new staff on data entry procedures and software use.
Identified process inefficiencies, proposing improvements to enhance workflow.
Coordinated with team members to resolve discrepancies in order processing.