Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracin Thurman

Chicago

Summary

Experienced professional with 8+ years in Surveillance, Asset protection, and Investigative roles. Skilled in emergency response, CCTV monitoring, and incident documentation.

Overview

7
7
years of professional experience

Work History

Surveillance Officer

Bally's
Chicago
02.2024 - Current
  • My duties as a Surveillance Officer require me to use CCTV, specifically Genetec, to monitor all activities that occur within Bally's.
  • I ensure the safety of staff, visitors, and customers by responding to injury and theft situations.
  • I monitor 500-plus cameras on the property.
  • I'm also required to think critically and be able to make quick decisions in regards to large amounts of money in the form of cash and casino chips.
  • I answer review requests from various departments within Bally's and must document all incidents promptly into the iTrack report system.
  • I must also investigate variances in cash reports, investigate any criminal activity at Bally's casino, and report it to the Illinois Gaming Board.
  • Investigate the source of variances regarding cash and transactions that occur on property

Asset Protection Investigator

Saks OFF 5th
Chicago
02.2023 - 02.2024
  • Utilized CCTV and other surveillance technologies to monitor high-risk areas and prevent unauthorized access.
  • Provided emergency medical response, investigated customer and employee crimes against Saks, such as theft, fraud, and other loss-related incidents.
  • Identified and documented unsafe behavior and environments.
  • Inspected and maintained perimeter security with the assistance of CCTV.
  • I coordinated with local law enforcement regarding credit card fraud and significant theft from the store.

Store Detective Lead

Meijer
Champaign
08.2018 - 11.2022
  • My duties as a store detective included providing emergency medical response, investigating shoplifting incidents, and reporting findings to store management.
  • My duties also consisted of identifying and documenting unsafe behavior and environments, inspecting and maintaining perimeter security with the assistance of CCTV.
  • I was also a liaison with local prosecutors and law enforcement officials, as well as assisting the local police department with credit card fraud and hit-and-run cases.
  • Conducted interviews with witnesses and suspects.
  • Collaborated with store management to identify security risks and develop strategies to mitigate them.
  • Tracked and documented security incidents.
  • I trained and supervised new hires.

Education

B.A - Criminal Justice, Psychology

Southern Illinois University
Carbondale, IL

Diploma -

Urbana High School
Urbana, IL

Skills

  • Ability to work under pressure
  • CCTV
  • Computer Proficiency
  • Creativity
  • Critical Thinking
  • Credit Card Fraud Investigation
  • Criminal Activity Investigation
  • Genetec
  • Determination
  • Documentation
  • Effective Study Skills
  • Employee Training/Supervision
  • Ethical Behavior
  • Fast-paced Environment
  • Adaptation
  • Focus
  • Goal Setting
  • Handling Situations
  • Incident Reporting
  • Independence
  • Internet Proficiency
  • Interpersonal Communication
  • Investigation
  • Knowledge of General Office Equipment
  • Law Enforcement

Timeline

Surveillance Officer

Bally's
02.2024 - Current

Asset Protection Investigator

Saks OFF 5th
02.2023 - 02.2024

Store Detective Lead

Meijer
08.2018 - 11.2022

B.A - Criminal Justice, Psychology

Southern Illinois University

Diploma -

Urbana High School
Tracin Thurman