Experienced professional with 8+ years in Surveillance, Asset protection, and Investigative roles. Skilled in emergency response, CCTV monitoring, and incident documentation.
Overview
7
7
years of professional experience
Work History
Surveillance Officer
Bally's
Chicago
02.2024 - Current
My duties as a Surveillance Officer require me to use CCTV, specifically Genetec, to monitor all activities that occur within Bally's.
I ensure the safety of staff, visitors, and customers by responding to injury and theft situations.
I monitor 500-plus cameras on the property.
I'm also required to think critically and be able to make quick decisions in regards to large amounts of money in the form of cash and casino chips.
I answer review requests from various departments within Bally's and must document all incidents promptly into the iTrack report system.
I must also investigate variances in cash reports, investigate any criminal activity at Bally's casino, and report it to the Illinois Gaming Board.
Investigate the source of variances regarding cash and transactions that occur on property
Asset Protection Investigator
Saks OFF 5th
Chicago
02.2023 - 02.2024
Utilized CCTV and other surveillance technologies to monitor high-risk areas and prevent unauthorized access.
Provided emergency medical response, investigated customer and employee crimes against Saks, such as theft, fraud, and other loss-related incidents.
Identified and documented unsafe behavior and environments.
Inspected and maintained perimeter security with the assistance of CCTV.
I coordinated with local law enforcement regarding credit card fraud and significant theft from the store.
Store Detective Lead
Meijer
Champaign
08.2018 - 11.2022
My duties as a store detective included providing emergency medical response, investigating shoplifting incidents, and reporting findings to store management.
My duties also consisted of identifying and documenting unsafe behavior and environments, inspecting and maintaining perimeter security with the assistance of CCTV.
I was also a liaison with local prosecutors and law enforcement officials, as well as assisting the local police department with credit card fraud and hit-and-run cases.
Conducted interviews with witnesses and suspects.
Collaborated with store management to identify security risks and develop strategies to mitigate them.