Tracey Garrison
BATAVIA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team. Offering these skills and strong work ethic.
Overview
25
25
years of professional experience
Work History
Office Manager
J.H. Bollweg & Sons, Inc.
12.2018 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Front Desk Receptionist
J.H. Bollweg & Sons, Inc.
01.2000 - 12.2018
- Maintained an organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated, and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Increased customer retention by maintaining a welcoming and organized reception area.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Organized and maintained files and records to ensure up-to-date documentation.
Education
No Degree - Cosmetology
Hair Professionals
Wheaton, IL06-1998
Skills
- Client support
- Workplace organization
- Effective organizational abilities
- Office management
- Invoice management
- Accurate account balancing
- Accurate financial reporting
Timeline
Office Manager
J.H. Bollweg & Sons, Inc.
12.2018 - Current
Front Desk Receptionist
J.H. Bollweg & Sons, Inc.
01.2000 - 12.2018
No Degree - Cosmetology
Hair Professionals
Similar Profiles
Abeghoni OjisuaAbeghoni Ojisua
Open House Volunteer at J.H. Picard SchoolOpen House Volunteer at J.H. Picard School
Chad MosesChad Moses
Outside Sales Account Executive at J.H. Walker TruckingOutside Sales Account Executive at J.H. Walker Trucking
Kapil KhatanaKapil Khatana
Office Administrator at J.H. LOGISTICOffice Administrator at J.H. LOGISTIC