Summary
Overview
Work History
Education
Skills
Timeline
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Torian Hastings

Oak Park,IL

Summary

A dedicated and skilled professional with experience in warehouse operations, electric wiring, assembly, and customer service, seeking to leverage expertise gained from roles at Lumen-art and Apple in contributing to a dynamic team.

Overview

7
7
years of professional experience

Work History

Warehouse Associate

Lumenart
03.2017 - Current
  • Managed inventory, ensuring accurate stock levels and organized storage systems, reducing errors by 20%.
  • Executed assembly and quality checks for lighting fixtures, maintaining high product standards.
  • Applied electrical wiring knowledge to troubleshoot and resolve issues, enhancing overall productivity by streamlining processes.
  • Implemented safety protocols and procedures, adhering to industry standards.
  • Managed equipment and machinery, performing routine maintenance and repairs.
  • Assisted colleagues with various tasks to meet deadlines and operational needs.
  • Recorded incoming and outgoing inventory accurately in the database system.
  • Generated reports detailing inventory levels, order fulfillment, and warehouse performance.

Genius

Apple
09.2018 - 08.2022
  • Provided exceptional customer service and technical support for Apple products
  • Stayed knowledgeable about Apple's latest products and services while remaining skilled in troubleshooting/diagnosing hardware and software issues
  • Conducted hardware repair for iPhone
  • Helped customers with their technical issues in a friendly and professional manner
  • Troubleshot and diagnosed hardware and software problems for Apple products
  • Offered solutions to customers, including repairs, replacements, or upgrades
  • Provided product demonstrations and tutorials to customers
  • Advised customers on Apple's latest products and services
  • Maintained accurate records of customer interactions and repairs
  • Collaborated with other Apple team members to ensure customers receive a seamless and exceptional experience.

Education

INFORMATION TECHNOLOGY (IT) - CCNA

TRITON COLLEGE
Melrose Park, IL
12.2024

Skills

  • Cisco Certified Network Associate (CCNA)
  • Programming languages
  • Database management
  • Computer hardware
  • Warehouse Operations
  • Inventory Management
  • Electric Wiring and Assembly
  • Quality Control
  • Technical Troubleshooting
  • Customer Service
  • Team Leadership
  • Training and Development

Timeline

Genius

Apple
09.2018 - 08.2022

Warehouse Associate

Lumenart
03.2017 - Current

INFORMATION TECHNOLOGY (IT) - CCNA

TRITON COLLEGE

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Torian Hastings