Management professional bringing background in leadership talents, social media curation, and disciplined focus on performance. Continuously reviews work to identify areas of opportunity. Focused on growing social media footprint and engagement within the community.
Overview
6
6
years of professional experience
Work History
General Manager
Club Pilates Franchise LLC
Bolingbrook
05.2024 - Current
Conducted market research to identify trends, opportunities, and threats in the industry.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Monitored progress by establishing plans, budgets and measuring results.
Delivered exceptional client experiences through hands-on leadership of associates and managers.
Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
Organized events or webinars related to the company's products or services.
Oversaw special promotional events to drive positive media coverage, boost revenue and enhance sales.
Store Team Leader
American Eagle Outfitters, Inc
Aurora
02.2019 - 05.2024
Scheduled staff shifts to ensure adequate coverage during peak hours.
Directed and supervised staff performance.
Identified appropriate solutions to minimize issues and quickly solve problems.
Collaborated with other departments on store initiatives that promote cross-selling opportunities.
Routinely evaluated stockroom organization and made adjustments as needed.
Managed payroll and scheduling to optimize sales and customer experience within budget requirements.
Directed daily operations and supervised a team of 10 associates in a retail store environment.
Organized promotional events to drive sales growth and increase brand awareness.
Assisted senior leadership in planning and implementing strategies to attract customers.
Coached staff on strategies to enhance performance and improve customer relations.
Promoted store brand, mission and values to employees and customers to maintain ideal store atmosphere.
Created content for social media campaigns.
Directed social media coverage on multiple platforms.
Education
Bachelor of Arts - Art
North Central College
Naperville, IL
05-2018
Associate of Arts - Art
Joliet Junior College
Joliet, IL
06-2015
Associate of Applied Science - Business Administration
Joliet Junior College
Joliet, IL
06-2015
High School Diploma -
Minooka High School
Minooka, IL
06-2012
Skills
Brand awareness
Sales analysis
Store operations
Merchandising strategies
Promotions planning
Recruitment and hiring
Strong leadership
Content publishing
Analytics reporting
Content scheduling
Image manipulation
Data analytics
Event promotion
Content curation
Customer engagement
Timeline
General Manager
Club Pilates Franchise LLC
05.2024 - Current
Store Team Leader
American Eagle Outfitters, Inc
02.2019 - 05.2024
Bachelor of Arts - Art
North Central College
Associate of Arts - Art
Joliet Junior College
Associate of Applied Science - Business Administration
Joliet Junior College
High School Diploma -
Minooka High School
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