Torey Sledge
Morton
Summary
A dedicated claims professional with focus on bodily injury claims, bringing wealth of experience in claim assessment and settlement negotiation. Proven track record of fostering team collaboration and achieving positive outcomes under challenging conditions. Known for adaptability and reliability in dynamic environments, excelling in thorough investigation and effective communication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bodily Injury Claims Specialist
State Farm
08.2024 - Current
- Analyzed bodily injury claims to ensure compliance with company policies and procedures.
- Assisted in gathering necessary documentation for claim evaluations and processing.
- Collaborated with medical professionals to assess injury reports and treatment plans.
- Communicated effectively with claimants to provide updates and resolve inquiries.
- Managed a high volume of cases efficiently, prioritizing tasks based on urgency and complexity.
Express Claims Associate
State Farm
08.2023 - 08.2024
- Processed and evaluated claims efficiently, ensuring compliance with company policies and procedures.
- Collaborated with team members to resolve customer inquiries and streamline claims processing.
- Assisted in managing documentation and data entry for accurate claims records.
- Developed familiarity with internal systems to support timely claim resolutions.
- Reduced turnaround time on claim resolutions by optimizing workflows within the department.
Delivery Driver
Amazon Flex
05.2023 - 08.2023
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Navigated diverse routes, adapting to traffic conditions and optimizing delivery times.
- Conducted vehicle inspections, maintaining safety standards and operational readiness.
- Managed inventory tracking for accurate delivery documentation and reporting.
Certified Pharmacy Technician
Cynet Health
12.2019 - 05.2023
- Assisted pharmacists in managing medication inventory using electronic health record systems.
- Conducted routine quality control checks to maintain pharmacy standards and improve safety protocols.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Education
Certification - Pharmacy
Heartland Community College
Normal, IL12-2009
High School Diploma -
Greenville High School
Greenville, IL05-2002
Skills
- Claims investigation
- Medical records analysis
- Settlement negotiation
- Liability assessment
- Litigation management
- Policy interpretation
- Attention to detail
- Time management
Certification
- Certified All-Lines Adjuster, (CALA), Kaplan Financial Education - 08/2023
- Certified Pharmacy Technician (CPHT), Pharmacy Technician Certification Board (PTCB) - 12/2011
Timeline
Bodily Injury Claims Specialist
State Farm
08.2024 - Current
Express Claims Associate
State Farm
08.2023 - 08.2024
Delivery Driver
Amazon Flex
05.2023 - 08.2023
Certified Pharmacy Technician
Cynet Health
12.2019 - 05.2023
Certification - Pharmacy
Heartland Community College
High School Diploma -
Greenville High School
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