Torey Long
Chicago
Summary
Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective ramp agent using top-notch skills in time management and organization.
Dynamic and hard-working commercial airline employee highly experienced as ramp agent. Offers excellent listening and comprehension skills. Trained.
Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations.
Overview
14
14
years of professional experience
2012
2012
years of post-secondary education
Work History
Ramp Agent
Southwest Airlines
Dallas
09.2024 - Current
- Loaded and unloaded cargo from aircraft using specialized equipment.
- Inspected shipments for proper documentation and condition before handling.
- Operated ground support equipment to transport cargo between facilities.
- Coordinated with team members to ensure timely aircraft servicing.
- Assisted in maintaining a clean and organized ramp area for safety compliance.
- Followed safety protocols to prevent accidents during loading processes.
Ramp Agent
Swissport Cargo Services
Chicago
05.2023 - 09.2024
- Loaded and unloaded cargo from aircraft using specialized equipment.
- Inspected shipments for proper documentation and condition before handling.
- Operated ground support equipment to transport cargo between facilities.
- Assisted in maintaining a clean and organized ramp area for safety compliance.
- Followed safety protocols to prevent accidents during loading processes.
- Trained new employees on ramp procedures and equipment usage.
- Followed safety procedures such as using reflective gear while working on the ramp.
Maintenance Crew Member
800 North Michigan condominiums
Chicago
03.2017 - 06.2021
- Conducted routine inspections of property facilities and equipment.
- Performed preventive maintenance on plumbing and electrical systems.
- Assisted residents with facility-related requests and concerns.
- Replaced light bulbs in ceiling fixtures and lamps throughout the facility.
- Assisted with installation of new equipment when necessary.
- Installed new locks on doors when requested by management staff.
- Removed debris from roofs and gutters to prevent water damage.
Cook
The Cheesecake Factory
Chicago
04.2012 - 01.2016
- Prepared diverse menu items following standard recipes and presentation guidelines.
- Managed food inventory to ensure freshness and minimize waste.
- Operated kitchen equipment safely and efficiently in a high-volume environment.
- Assisted in training new kitchen staff on procedures and safety protocols.
- Monitored food quality during preparation to meet company standards.
Education
Hyde Park Academy
Chicago, ILSome College (No Degree) - Culinary School
City Colleges of Chicago
Chicago, ILSkills
- Cargo handling
- Ground support equipment
- Shipment inspection
- Safety compliance
- Team coordination
- Time management
- Quality control
- Loading procedures
- Attention to detail
- Training others
- Problem solving
- Effective communication
Affiliations
- Baseball
- Painting
- Running
- Cooking
References
References available upon request.
Timeline
Ramp Agent
Southwest Airlines
09.2024 - Current
Ramp Agent
Swissport Cargo Services
05.2023 - 09.2024
Maintenance Crew Member
800 North Michigan condominiums
03.2017 - 06.2021
Cook
The Cheesecake Factory
04.2012 - 01.2016
Hyde Park Academy
Some College (No Degree) - Culinary School
City Colleges of Chicago