Tonya Hinshalwood
Yorkville
Summary
Professional office professional with a strong background in administrative support and school operations. Skilled in managing communications, coordinating schedules, and maintaining accurate records. Known for effective teamwork, flexibility, and results-driven approach. Dependable and adaptable with excellent communication, organizational, and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Office Administrator
United Network Bureau
01.2023 - 01.2024
- Handling of company email correspondence, appointment setting, and preparing documents.
- Supervising administrative staff.
- Overseeing phone services and mail distribution.
- Managed office petty cash, processed customer invoices, assisted with budget information.
- Payroll utilizing QuickBooks.
- Managed office supplies.
- Created and managed guard shift schedules in Excel.
- Maintained Union PERC for guard staff.
- Communication with remote teams through Microsoft Outlook.
- Entering data in the database.
Noon Hour Supervisor
U-46 Horizon Elementary
01.2018 - 01.2023
- Supervises and monitors students on the playground, in the classroom or cafeteria, in school buildings or other school facilities to ensure safety of students and student compliance with school and District policies and regulations.
- Assist students in developing and observing acceptable rules of conduct.
- Leads and supervise children ages 4-12.
- Make verbal and written reports.
- Escort students that are ill or injured to the school health office and prepare required reports, as necessary.
- Assist students to resolve minor conflicts on the playground.
- Communicate with parents and teachers through Infinite Canvas.
Lead Teacher
Tutor Time Childcare and Learning Center
01.2008 - 01.2013
- Collaborated with other members of the team to optimize student's positive experience by meeting each child’s needs.
- Maintained a safe and positive environment by carefully monitoring surroundings and avoiding risky situations.
- Managed conflict appropriately and professionally fulfilling ideal discipline and obedience expectations.
- Created and taught curriculum and learning activities.
- Observed and catered various emotional needs of multiple 2-2.5-year-olds.
- Employed multi-tasking skills to react to changes in a challenging environment.
- Successfully managed improvisation and creativity challenges.
- Managed diverse students and families on a constant basis by promoting my excellent communication skills.
- Delivered superior customer service to management, staff, children, and parents.
Teacher’s Aide
Tutor Time Childcare and Learning Center
01.2005 - 01.2008
- Collaborated with other members of the team to optimize student's positive experience.
- Maintained a safe and positive environment by carefully monitoring surroundings and avoiding risky situations.
- Observed and catered various emotional needs of multiple 2-2.5-year-olds.
- Assisted and provided support with curriculum and learning activities.
- Introduce play-based learning to foster their curiosity and creativity.
Scan Coordinator; Pharmacy Technician
Osco Drug
01.2000 - 01.2005
- Maintained a safe and positive environment by carefully monitoring surroundings and avoiding risky situations.
- Managed medications appropriately and professionally fulfilling ideal customer service expectations.
- Assisted and provided support with pharmaceutical tasks and patient care.
Education
Early Childhood Education Studies
College of DuPage
Glen Ellyn, IL01.2010
Medical Assistant Certificate - undefined
Olympia College
Burr Ridge, IL01.2006
General Education Studies
College of DuPage
Glen Ellyn, IL01.2005
Skills
- Skilled in Microsoft Office, QuickBooks, Keyboarding, Internet, E-mail, Excel, Google Doc
- Quick learner with capability to adapt to other computer programs
- Creative and self-motivation
- Strong time management
- Able to adapt to change and be part of a team
- Can implement scripted or instructional programs
- Innovative and ability to effectively multitask
- Proven record of working well with others to create a positive culture in the workplace
- Successfully balanced full academic status while working approximately 30 hours a week
- Skilled in keeping a clean and safe working environment
- Remote setting accessible
- Experience in WFH/remote invoice with a remote team
- WPM 45 and accuracy of 98%
- Calendar management recorded daily
- Office administration
- Document preparation
- Email correspondence
- Data entry
- Scheduling management
Timeline
Office Administrator
United Network Bureau
01.2023 - 01.2024
Noon Hour Supervisor
U-46 Horizon Elementary
01.2018 - 01.2023
Lead Teacher
Tutor Time Childcare and Learning Center
01.2008 - 01.2013
Teacher’s Aide
Tutor Time Childcare and Learning Center
01.2005 - 01.2008
Scan Coordinator; Pharmacy Technician
Osco Drug
01.2000 - 01.2005
Medical Assistant Certificate - undefined
Olympia College
General Education Studies
College of DuPage
Early Childhood Education Studies
College of DuPage