Tony Mena
River Forest
Summary
Proven track record in boosting sales and enhancing customer satisfaction, as demonstrated at The Home Depot. Skilled in bilingual communication and forklift operation, I excel in teamwork and problem-solving. Successfully increased sales targets through strategic planning and exceptional service, showcasing a commitment to employer-desired outcomes.
Driven and adaptable individual with collaborative and proactive approach as a first generation college student. Possesses foundational knowledge in Psychology and demonstrated aptitude in critical thinking and problem-solving. Committed to contributing positively and achieving impactful results.
Overview
2
2
years of professional experience
Work History
Sales Associate
The Home Depot
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Increased lumber sales by providing excellent customer service and in-depth product knowledge.
- Assisted customers with selecting the appropriate lumber for their projects, resulting in increased satisfaction and repeat business.
- Moved bulk customer orders with safe operation of forklifts.
Phone Ambassador
Dominican University
11.2022 - 11.2024
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Increased donor engagement by developing and implementing targeted fundraising campaigns.
- Obtained grants and funding through various [Type] programs focused on enhancing and delivering performing arts education.
Sales Partner
Boot Barn
05.2023 - 08.2023
- Boosted sales revenue by developing and implementing effective sales strategies.
- Continuously improved product knowledge through ongoing training sessions, workshops, and self-study initiatives.
- Exceeded quarterly sales targets consistently through diligent prospecting and pipeline management.
Education
Bachelor of Arts - Psychology
Dominican University
River Forest, IL05-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Bilingual (English/Spanish)
- Forklift operation
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
The Home Depot
05.2024 - Current
Sales Partner
Boot Barn
05.2023 - 08.2023
Phone Ambassador
Dominican University
11.2022 - 11.2024
Bachelor of Arts - Psychology
Dominican University
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