Summary
Overview
Work History
Education
Skills
Timeline
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Tony Campa

Prospect Heights

Summary

Dynamic professional with a proven track record in customer engagement and bilingual communication skills, honed across roles from Sales Associate/Manager at Wings Resale to Server at Giacomo's Ristorante. Excelled in fostering client relationships, enhancing customer satisfaction, and driving sales conversions. Demonstrates a unique blend of employee motivation and goal-setting abilities, contributing to substantial business growth. Also able to learn quickly in new environments.

Overview

18
18
years of professional experience

Work History

Sales Associate/Manager

Wings Resale
08.2022 - Current
  • Organized product displays to attract potential buyers and increase sales conversions.
  • Developed client rapport for better customer satisfaction and repeat business.
  • Built long-lasting relationships with key clients leading to an increase in referral business from satisfied customers.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Server

Giacomo's Ristorante
05.2013 - 06.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Laborer

Midwest Paving
03.2007 - 11.2013
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.

Education

No Degree - N/A

John Hersey High School
Arlington Heights, IL

Skills

  • Customer engagement
  • Meeting management
  • Positive and upbeat
  • Employee motivation
  • Goal setting
  • Bilingual in (Spanish)

Timeline

Sales Associate/Manager

Wings Resale
08.2022 - Current

Server

Giacomo's Ristorante
05.2013 - 06.2019

Laborer

Midwest Paving
03.2007 - 11.2013

No Degree - N/A

John Hersey High School

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Tony Campa