Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tommy Tong

Chicago

Summary

Motivated employee learns quickly in fast-paced, high-volume environments. Skilled Production Worker offering 5 years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times. Skilled in analytical thinking and problem-solving, consistently achieving and surpassing set goals.

Overview

8
8
years of professional experience

Work History

Machine Operator

Grunt Style
01.2020 - 05.2024
  • Complied with company and OSHA safety rules and regulations.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.

Crew Member

Wendy's
06.2016 - 12.2019
  • Trained new team members on procedures, customer service, and sales techniques.
  • Stocked shelves to organize aisles in assigned department.
  • Became familiar with products to answer questions and make suggestions.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Assisted other team members to achieve goals.
  • Worked front counter, drive-thru and other areas.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Documented customer orders and conveyed special requests to kitchen staff.

Education

Bachelor of Science - Computer Science And Programming

Northwestern University
Evanston, IL
05.2024

High School Diploma -

Wheaton North
Wheaton, IL
05.2017

Skills

  • Leadership
  • Analytical Thinking
  • Problem Solving
  • Tie Management
  • Equipment Inspection
  • Workplace Safety
  • Preventive Maintenance
  • Machinery Cleaning
  • Quality Control
  • Attention to Detail
  • Organization

Languages

English
Native or Bilingual
Vietnamese
Native or Bilingual
Spanish
Limited Working

Timeline

Machine Operator

Grunt Style
01.2020 - 05.2024

Crew Member

Wendy's
06.2016 - 12.2019

Bachelor of Science - Computer Science And Programming

Northwestern University

High School Diploma -

Wheaton North

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Tommy Tong