TOMER OSZLAK
NOC Engineer
Summary
Experienced NOC Engineer with proven skills in system security and troubleshooting. In-depth understanding of IT systems and networks, working tirelessly to improve route performance. Interacts regularly with clients, documenting services provided and issues addressed.
A self-learner, willing to take any task and learn what is needed, experience in cloud development and CI/CD
Overview
2
2
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
NOC Engineer
Via inc
Tel Aviv
12.2021 - Current
- Responding to events and various technical problems in real-time
- Providing technical support to customers
- Working closely with R&D, developers, customer success and other departments in the company
- Monitoring and working with different logging tools such as Kibana, Jira, Coralogix and more
- Working around the clock in shifts, nights and weekends
- Leading and tracking the events until fully resolved
- Building tools and infrastructure for various automation tasks in Python
- Experience in AWS tools
- Leading projects from start to finish
911 Emergency Dispatcher
Rosh Ha
01.2021 - 12.2021
- Questioned callers to determine nature of problems and locations to direct type of response needed
- Operated telephone and radio equipment to receive requests and reports from fireghting crews
- Received public emergency and non-emergency calls and supervised response prioritization in order to e{effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
Education
Bachelor of Science - electrical engineering
10.2021 - Current
Skills
Scripting skills
Technical Analysis
Cloud services
Customer proposals
Problem-Solving
Self-management
Self-Motivated
Extremely quick learner
Organized multi-tasker
Additional Information
- Date of birth 30/06/1997 Driving license A1 B
Timeline
NOC Engineer - Via inc
12.2021 - Current
Tel Aviv University - Bachelor of Science, electrical engineering
10.2021 - Current
911 Emergency Dispatcher - Rosh Ha
01.2021 - 12.2021