Tomer Friedman
TEL AVIV,ISRAEL
Summary
SALES ADVISORY Systems engineer with 24 years of experience in infrastructure development for IT and cloud computing platforms. Practiced at transitioning customers from on-premise solutions to cloud-based deployments. Versed in utilizing cloud infrastructure to alleviate pitfalls inherent to on-site computing. Provider of smooth, well-planned transition architecture. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
24
24
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Advisory Partners Systems Engineer
DELL Technologies
03.2018 - Current
- Collaborate with 80 Israeli partners to design and implement customized solutions using DELL’s portfolio of products.
- Provide technical guidance, conduct workshops, and deliver presentations to enhance partner capabilities.
- Foster strong relationships with key stakeholders to drive successful outcomes
- Technical emphasis is on hardware capabilities, software requirements and systems integration while building Sales cycle Procedures
- Delivered engaging and informative presentations to partner technical staff and leadership.
- Articulated value proposition of AI and multi-cloud strategies.
- Leveraged business justifications internally to align with local partners and enhance joint business initiatives.
- Developed strategic business account plans, considering internal justifications and partner collaboration.
- Aligned efforts to expand joint business opportunities in the AI and multi-cloud domains.
- Supported sales opportunities by understanding partner technical requirements, analyzing competition, and participating in the decision-making process.
- Collaborated with cross-functional teams to secure funding for key initiatives.
- Drove sales of data center solutions, emphasizing storage and infrastructure components.
- Collaborated with shared services, field sales, and specialty presales teams as needed.
Account Technical Consultant
EMC
05.2012 - 03.2018
- Provided in-depth technical leadership to field sales teams and engineering.
- Developed technical product articles, documentation, white papers, and presentations.
- Conducted product demonstrations, participated in trade shows, and engaged in customer consulting.
- Collaborated with EMC personnel on technical analysis and feedback.
- Addressed customer objections by leveraging knowledge of competitive solutions.
- Developed innovative solutions for complex problems.
- Communicated progress toward project and program goals.
- Provided technical work direction and training to colleagues.
- Conducted field visits to consult with customers and EMC personnel.
- Qualified sales opportunities based on customer technical requirements, competition, and decision-making processes.
- Developing account planing-specific penetration strategies, product plans, and sales plans.
Team Leader
EMC
03.2009 - 05.2012
- Management Skills Creating and leading a new team of the "Pro-Active Maintenance" team
- Recruit new employees to the Pro-Active Maintenance Team
- Identifying Talents with in EMC
- Project Management for over 2 years for Enterprise and SMB Customers
- Creating Scope of Work contracts and proposals for New Projects
- Creating Teams Forecast, QBR and financial analysis for management meetings
- Hiring Contractors and Other Vendors in order to achieve EMC Goals
- high negotiation skill for Closing Services deals for the Pro-Active Maintenance and TS services teams
- Sales Skills Understand Customer’s Problems and Painful areas and creating Opportunities
- Create a before and after – create a change mechanism
- Extend Customer’s Comfortable zones and discovering it's weaknesses of the un-comfortable zones
- Working closely to the Sales and pre-sales departments in each Pro-Active Maintenance Customers
- Attending Sales and pre-sales meetings in order to assist with EMC targets
- Role as a Pre-sale in SMB to assist EMC Sales department.
Implementation specialist
EMC
03.2007 - 03.2009
- Presentation Skills Instructing 12 courses of "CLARiiON Host Integration & Management" Course
- Instructing 3 Courses of "CLARiiON Performance Workshop" Course
- Mentoring EMC Employees and Partners for EMC's Agenda and Road Maps on the CLARiiON Environments
- Mentoring The MOD for SAN architecture and EMC MID RANGE Solutions
- Technical Skills "Trusted Advisor" in EMC Customers
- Excellent communication skills which led to 100% contracts renewals for the Pro-Active Maintenance team
- "Certificate of Excellence" in Israel Professional Services division
- Leading a PR for Special configuration with CLARiiON EFDs designed by the Pro-Active maintenance Team
- Creating Opportunities for EMC residency and pro-active maintenance group as an outcome of the courses instructing
- Working Closely to EMC CS and PS to ensure customer satisfaction.
UNIX System Administrator
Amdocs LTD
08.2000 - 03.2007
- In my role as system admin I was a Part of a small group managing the storage area network environments, the major activities are listed below: Installation configuration and maintenance of MC/SG (11.13) at customer site – Voice Stream, Seattle
- Installation, configuration and maintenance of Tru-Cluster at customer site – C&W, Macau, Jamaica and Barbados
- Installation and configuration of Hp-Ux from built up to production at customer site – T-mobile, Atlanta
- Supply Performance solutions for HP-UX 11v1 with EMC storages at customer site – Pannon, Budapest, Hungary
- Write, Implement & maintained all Unix servers system control – ITO (OVO) tool (HP)
- Configured & maintained all D.R.P structure with the Data-Protector system and other Unix Tools.
Education
B.A. - Business & information systems
Derby University
ISRAEL 10.2002 - 05.2004
Skills
Technical Analysis and knowledge
undefinedMilitary Service
10/1998, 05/2000, Computer systems technician.
Personal Information
Date of Birth: 06/15/1980
Timeline
Advisory Partners Systems Engineer
DELL Technologies
03.2018 - Current
Account Technical Consultant
EMC
05.2012 - 03.2018
Team Leader
EMC
03.2009 - 05.2012
Implementation specialist
EMC
03.2007 - 03.2009
B.A. - Business & information systems
Derby University
10.2002 - 05.2004
UNIX System Administrator
Amdocs LTD
08.2000 - 03.2007
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