Tom Reuteler

- Advanced level of case management services.

- Completed intakes for APS reports.

- Investigated reports of abuse, neglect, or financial exploitation to adults with a disability and adults 60 and over.

- Evaluated client needs, coordinated on-going services, and developed long-term case plans.

- Interviewed and provided supportive counseling to a diverse client base.

- Completed initial risk assessment evaluation for situations of at-risk clients and provided emergency assistance.

- Collaborated with a team of professionals, including physicians, social workers, law enforcement, attorneys, and other community members.

- Maintained accurate case files and documentation for compliance with organizational standards.

- Provided information on available programs and services to educate clients and their families.

• Managed client intake processes, ensuring accurate documentation and timely service delivery.
• Managed client coordinated entry processes, interviewing and referring clients to appropriate programs.
• Facilitated communication between clients and service providers to ensure needs were met effectively.
• Coordinated management of homeless shelter, ensuring smooth operations and client support.

• Supported clients in developing case management and housing plans, facilitating access to critical resources.

• Assisted with grant writing/applications & managed housing program budget.

• Provided resources and support to families and individuals through outreach.

• Critical strategizing and problem-solving within teamwork settings.