Tom Batdorf
Palatine, Il. 60067
Summary
Results-driven professional with extensive experience in business operations and customer service excellence. Known for effective staff training and maintaining strong client relationships, ready to leverage expertise to enhance operational efficiency and customer satisfaction.
Overview
38
38
years of professional experience
1
1
Certification
Work History
owner/president
Northwood Contracting Inc.
Palatine
04.1988 - 12.2025
- Managed daily operations to ensure smooth business functionality.
- Handled customer inquiries and resolved issues effectively.
- Managed daily operations of business, including hiring and training staff.
- Maintained relationships with existing clients by providing superior customer service.
Education
William Rainey Harper College
Palatine, IL06-1970
Skills
- Business operations management
- Customer service excellence
- Staff training and development
- Client relationship management
- Inventory control
- Project coordination
Certification
Illinois state licensed roofing contractor, since 1988
Timeline
owner/president
Northwood Contracting Inc.
04.1988 - 12.2025
William Rainey Harper College