Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Todd Oliver

Todd Oliver

Chicago

Summary

Dynamic leader with a proven track record excelling in sales strategy and customer relationship management. Revitalized enterprise accounts, generating over $15M in new revenue while fostering cross-functional collaboration. Expert in data-driven decision making, driving operational excellence and achieving top-line growth in challenging markets.

Overview

26
26
years of professional experience

Work History

Director of National Accounts

RXO Capacity Solutions
10.2021 - 04.2025
  • Led cross-functional teams across sales, operations, engineering, and customer success to deliver integrated, end-to-end solutions that maximized client value across RXO’s full portfolio of services, technology, and capabilities.
  • Revitalized a portfolio of 25 enterprise accounts by converting over 30% from dormant to active, generating $15M+ in new revenue and expanding average service adoption from 1–2 to 5+ unique RXO offerings per client.
  • Built and managed a validated $2B+ sales pipeline while mentoring team members and overseeing the full sales cycle, including prospecting, forecasting, and solution deployment.
  • Secured and scaled a high-profile new brand, ranked #35 on the 2025 Forbes list, to $10M in revenue within the first year while also achieving new top-line growth in 8 consecutive quarters during a down market.

Global Accounts Director

UPS Healthcare
05.2014 - 09.2021
  • Served as the single point of contact and trusted advisor for global healthcare and life sciences clients, managing GDP-compliant cold chain, clinical trial logistics, and freight forwarding solutions across complex supply chains.
  • Led and mentored cross-functional global teams across sales, operations, and customer support, driving alignment with project objectives, client needs, and enterprise strategies through clear accountability and seamless collaboration.
  • Implemented structured communication protocols and operational frameworks to ensure international teams met critical project timelines, reducing delays and improving execution efficiency.
  • Partnered with C-level stakeholders to develop tailored, risk-managed logistics strategies that aligned with evolving compliance requirements and high-value healthcare priorities.
  • Supported a life sciences manufacturer in meeting a $500M federal emergency contract during the pandemic by leveraging internal networks, including executive leadership, to secure international lift capacity during unprecedented supply chain disruptions.

Senior Account Manager

United Parcel Service
01.2004 - 05.2014
  • As the single point of contact for middle-market customers in UPS’s third-largest sales market delivering tailored transportation, warehousing, and small parcel distribution solutions, driving consultative sales growth and operational excellence with a focus on expanding service adoption and pipeline development while positioning UPS as a trusted partner for long-term supply chain success.

Various Roles

United Parcel Service
11.1998 - 04.2004
  • Held diverse leadership roles, including Operations Supervisor, Health and Safety Supervisor, Employment Supervisor, Corporate Facilitator, and Campus Support Liaison.

Education

Bachelor of Arts (B.A.) - Sociology

Eastern Illinois University

Skills

  • Sales strategy and account management
  • Customer relationship management
  • Project management and market analysis
  • Financial analysis
  • Cross-functional collaboration
  • Data-driven decision making
  • Sales pipeline management

Affiliations

Lifelong Wrestler and Martial Artist | NCAA Division I Wrestler | Brazilian Jiu-Jitsu Black Belt (1st Degree)

Dedicated to the practice and instruction of Brazilian Jiu-Jitsu with over 17 years of experience teaching both adults and children in Gi and No-Gi disciplines, from fundamentals to advanced techniques. As a first-degree black belt, I’ve led international initiatives—most notably traveling to Bosnia to support the development of Jiu-Jitsu as a recognized national athletic program, teaching at five academies across the country. In Chicago, I regularly train and mentor local police officers, emphasizing safe and effective control tactics designed to minimize risk to both officers and the community.

Accomplishments

Earned 7 promotions over a multi-decade career at UPS—a publicly traded Fortune 50 company—progressing through roles of increasing responsibility in an intensely competitive internal environment; honored 3 times with global sales awards (top 3% worldwide) and named Illinois District Business Plan Performer of the Year.

References

References available upon request.

Timeline

Director of National Accounts

RXO Capacity Solutions
10.2021 - 04.2025

Global Accounts Director

UPS Healthcare
05.2014 - 09.2021

Senior Account Manager

United Parcel Service
01.2004 - 05.2014

Various Roles

United Parcel Service
11.1998 - 04.2004

Bachelor of Arts (B.A.) - Sociology

Eastern Illinois University

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Todd Oliver