Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Tiphanie Anderson

Chicagoland Area

Summary

Results-driven Project Manager specializing in business and IT project management across diverse industries including utilities, energy, and healthcare. Demonstrated success in managing budgets, client relationships, and vendor partnerships. Strong strategic and tactical skills ensure project objectives are met efficiently. Adept at stakeholder communication and mentoring, fostering team collaboration and adaptability for successful project outcomes.

Overview

14
14
years of professional experience
1
1
Certification

Work History

IT Program Manager – ERP Cloud Migrations

Protera Technologies
Westchester
01.2023 - Current
  • Enhanced project delivery by fostering collaboration among cross-functional teams, resulting in streamlined processes and improved stakeholder satisfaction
  • Cultivated strong relationships with stakeholders through consistent communication, ensuring alignment on project goals and fostering a collaborative environment
  • Fostered a culture of continuous learning by mentoring junior project managers, enhancing team collaboration and driving successful project outcomes
  • Led cross-functional teams to deliver complex IT projects, enhancing operational readiness and achieving strategic business objectives without compromising quality
  • Directed ERP program deployments with budgets exceeding $1 million, ensuring timely delivery and adherence to project scope through meticulous planning and execution within prescribed project timelines

Program Manager- Exelon Divesture / Separation

Exelon Corporation
Chicago
02.2022 - 09.2022
  • Developed comprehensive project plans that integrated risk management and resource allocation, resulting in successful project delivery that consistently met client expectations
  • Facilitated executive-level steering committee presentations and interdepartmental communications, enhancing stakeholder engagement and project alignment within 6 months
  • In conjunction with delivery leadership, collaborated and planned operational readiness, release and delivery approach based on the program business and technical objectives
  • Delivered assigned workstream within budget and on schedule, ensuring project milestones were met through effective resource management and team collaboration

Global IT Project Manager- ERP Merger/Acquisition Deployments

AbbVie Pharmaceuticals
North Chicago
07.2021 - 02.2022
  • Enhanced project transparency by integrating deployment activities, fostering a culture of accountability and ensuring timely milestone achievement
  • Enhanced collaboration among IT teams by implementing a structured communication framework, fostering alignment on project goals and driving successful outcomes
  • Identified and addressed deployment risks, leading to a 10% increase in project delivery success rates through strategic planning and execution within 6 months
  • Established a robust framework for managing project scope and resources, significantly improving alignment with client expectations and project delivery timelines

Sr. IT Project Manager - Salesforce and ERP Microsoft Browser Upgrade

Navistar
Lisle
09.2020 - 07.2021
  • Spearheaded the creation of detailed project schedules and status reports, enhancing team collaboration and ensuring successful project delivery within budget and timeline constraints
  • Accelerated project delivery by implementing a structured collaboration framework, resulting in a 20% increase in team alignment within 3 months
  • Nurtured strong relationships among project stakeholders, significantly enhancing collaboration and driving successful project outcomes through effective communication and leadership
  • Streamlined prioritization processes, resulting in a 20% increase in project delivery efficiency within 3 months by aligning objectives with stakeholder needs

Sr. Project Manager - Oracle CRM/ERP CC&B Upgrade

Southern Companies@Nicor Gas
Naperville
08.2019 - 08.2020
  • Delivered mobile and web applications for global consumer utility brands, ensuring project success by managing risks and resources within budget constraints
  • Established a structured framework for managing business and IT requirements, significantly enhancing project clarity and stakeholder satisfaction
  • Accountable for implementation of appropriate environment and client strategy, configuration and landscape controls through the overall applications and technical platform
  • Define the project plan, release schedule and manage delivery execution to ensure all teams including: client, local consultants and offshore delivery teams deliver work products according to this schedule

Sr. IT Project Manager - Benefits Implementation

CVS Health
Buffalo Grove
05.2018 - 05.2019
  • Directed cross-functional teams in executing integrated project plans, achieving project goals on time and within budget constraints over a 6-month period
  • Achieved 100% of project milestones and budget targets within 6 months by implementing rigorous tracking and risk management strategies
  • Led the performance of large-scale programs, enhancing stakeholder satisfaction and project alignment through effective communication and collaboration within an Agile framework
  • Oversaw deployment of a new Electronic Health Records and Benefits Enrollment systems across digital platforms for BlueCross Blue Shield benefit enrollment year

Program Manager Mobile App Implementation & Change Management Lead

ComEd
OakBrook
03.2014 - 05.2018
  • Owned end-to-end development and delivery of data-informed, design-driven mobile products that improve customer experience and contribute to product growth
  • Developed, managed and tracked project plans, including detailed and accurate estimates, SOW's, requirements, risk assessments, specifications, schedules, and budgets - $10M cross OpCo
  • Change agent in leading the organizational changes required to create and sustain enterprise mobile app capabilities
  • Managed day-to-day customer relationship and expectations; ensuring that project deliverables, milestones, and issues are fully understood and delivered on time and within budget
  • Facilitated sessions to gather detailed requirements with product owners and scrum team to capture changes necessary in the application to meet business needs and define acceptance criteria

Senior IT Project Manager

AbbVie
Waukegan
09.2012 - 03.2014
  • Manufacturing and Logistics systems upgrades: POMSnet application
  • Digital Platform Upgrade: Cafeteria Warehouse systems

IT Project Manager

BP Oil
Naperville
10.2011 - 10.2012
  • Project: Initial marketing website development for AirBP: mobile, online and print
  • Project: Application upgrade for HR and personnel systems
  • Project: BP Divesture and liquidation roadmap
  • Customer Rewards and Loyalty Program Implementation (2009-2010)

Education

Master of Science - Project Management

Keller Graduate School Of Management
Downers Grove, IL

Bachelor of Science - Spanish/Biology

University of Illinois
Urbana, IL

Skills

  • Azure DevOps and cloud migrations
  • Budget management
  • Client and vendor relations
  • ERP implementation
  • Risk management
  • Stakeholder engagement
  • Agile methodologies
  • Team collaboration
  • Mentoring junior staff
  • PPM Tools: Service Now, MS Project, Clarity, Smartsheet

Certification

  • Project Management Professional (PMP), TIA (Technical Institute of America) In progress 04/2025

Timeline

IT Program Manager – ERP Cloud Migrations

Protera Technologies
01.2023 - Current

Program Manager- Exelon Divesture / Separation

Exelon Corporation
02.2022 - 09.2022

Global IT Project Manager- ERP Merger/Acquisition Deployments

AbbVie Pharmaceuticals
07.2021 - 02.2022

Sr. IT Project Manager - Salesforce and ERP Microsoft Browser Upgrade

Navistar
09.2020 - 07.2021

Sr. Project Manager - Oracle CRM/ERP CC&B Upgrade

Southern Companies@Nicor Gas
08.2019 - 08.2020

Sr. IT Project Manager - Benefits Implementation

CVS Health
05.2018 - 05.2019

Program Manager Mobile App Implementation & Change Management Lead

ComEd
03.2014 - 05.2018

Senior IT Project Manager

AbbVie
09.2012 - 03.2014

IT Project Manager

BP Oil
10.2011 - 10.2012

Master of Science - Project Management

Keller Graduate School Of Management

Bachelor of Science - Spanish/Biology

University of Illinois

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Tiphanie Anderson