Tio Hardiman Jr.
Chicago
Summary
Seasoned Janitorial Lead with solid experience in maintaining clean and healthy environments. Known for strong leadership skills, ability to train new staff, and adeptness at coordinating cleaning schedules to maximize efficiency. Demonstrated commitment to adhering to safety regulations, resulting in consistently safe workspaces. Made significant contributions in previous roles by improving cleanliness standards and streamlining sanitation processes for improved productivity. Hardworking Package Handler comfortable moving heavy loads manually or with forklifts and overhead cranes. Punctual, reliable, and dedicated to teamwork. Great maintenance and repair skills. Adept at operating efficiently in receiving supplies, preparing ingredients and finishing customer orders. Gifted in multitasking, problem-solving and prioritizing tasks. Competent in learning menus, putting together specific items and strategies for attractively wrapping and bagging orders. Organized Office Assistant known for high productivity and efficient task completion. Skilled in time management, data entry, and customer service. Excel in communication, adaptability, and problem-solving to enhance office operations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Janitorial Lead
Sodexo USA Ohare Airport Polish Lot Lounge
Chicago
06.2023 - 08.2025
- Inspected work areas to ensure janitorial staff adhered to safety regulations and industry standards.
- Ensured all equipment was properly maintained and serviced according to manufacturer specifications.
- Managed the disposal of trash from buildings according to established guidelines and local laws.
- Ordered supplies as needed, including cleaning chemicals, paper products, mops, brooms.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
Packing, Shipping, and Receiving Assembler
Amazon
Morton Grove
05.2020 - 10.2022
- Reported any damaged or defective items to supervisor immediately upon discovery.
- Inspected packages for proper labeling prior to loading onto conveyor belts for shipment.
- Verified accuracy of incoming and outgoing shipments against purchase orders, invoices, bills of lading and other records.
- Maintained inventory of shipping materials and supplies.
- Prepared documentation to track and report on damaged or missing items.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Package Handler
UPS
Chicago
11.2018 - 04.2020
- Collaborated with team members on tasks such as sorting mail into designated bins.
- Labeled parcels accurately according to company guidelines.
- Resolved conveyor system issues by clearing jams and blockages.
- Disposed of debris and hazardous materials properly to avoid contamination.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Assisted in loading and unloading of trucks when necessary.
- Used portable electronic scanner to track parcels and record tracking progress.
Back of House Team Member
Jason Deli
Oakbrook Terrace
08.2017 - 02.2019
- Assisted in resolving guest complaints related to the quality of food served.
- Transported prepared meals from the kitchen to dining areas for service.
- Inspected kitchen equipment regularly for functionality and cleanliness.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Replenished napkins, condiments, silverware and glassware as needed.
- Greeted guests and provided menus.
- Cleaned tables and chairs to prepare dining area for next customers.
Guest Service Representative
United Center, At Your Service
Chicago
06.2015 - 03.2017
- Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
- Assigned seating arrangements for guests, ensuring all parties were seated together.
- Checked identification for age verification prior to serving alcoholic beverages.
- Demonstrated excellent customer service skills when dealing with difficult situations or complaints from guests.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Intern
BMO Harris Bank
Chicago
08.2012 - 06.2016
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Organized and maintained company files and records, ensuring accuracy and confidentiality.
- Prepared labels for new files and folders as needed.
- Maintained records of filing activities, including document tracking and storage locations.
Education
Associate of Arts - Criminal Justice
Southern Illinois University, Edwardsville
Edwardsville, IL06-2028
Associate of Arts - Criminal Justice
Kennedy-King
Chicago05-2024
High School Diploma -
Christ The King Jesuit College Prep
Chicago, IL06-2016
Skills
- Criminal law knowledge
- Team collaboration
- Equipment maintenance
- Packing and unpacking proficiency
- Cash handling experience
- Detail-oriented
- Warehouse logistics
- Operations support
- Client relations
- Hospitality and accommodation
- Quality assurance controls
Accomplishments
- Army National Guard 89B veteran
- Acclivus Inc 40 Hour Violence Prevention Training Certificate
- North Lawndale Employment Network 110 Hour Job Readiness and Career Development Training
Affiliations
- Electioneering 2023 Paul Vallas vs. Brandon Johnson Campaign
- Participation is violence prevention across Chicago Land with the Violence Interrupters
Certification
- Associate in Arts (2025)
References
References available upon request.
Timeline
Janitorial Lead
Sodexo USA Ohare Airport Polish Lot Lounge
06.2023 - 08.2025
Packing, Shipping, and Receiving Assembler
Amazon
05.2020 - 10.2022
Package Handler
UPS
11.2018 - 04.2020
Back of House Team Member
Jason Deli
08.2017 - 02.2019
Guest Service Representative
United Center, At Your Service
06.2015 - 03.2017
Intern
BMO Harris Bank
08.2012 - 06.2016
Associate of Arts - Criminal Justice
Southern Illinois University, Edwardsville
Associate of Arts - Criminal Justice
Kennedy-King
High School Diploma -
Christ The King Jesuit College Prep