Tina Riedle
Lincoln
Summary
Detail-oriented CMA with extensive experience in patient education, clinical support, and record management. Proven ability to coordinate patient care and effectively communicate treatment plans, enhancing patient satisfaction and outcomes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
CMA
Springfield Clinic
Springfield
01.2018 - Current
- Assisted in patient intake by gathering medical histories and updating records.
- Supported healthcare providers during examinations and procedures.
- Performed basic clinical tasks such as measuring vital signs and administering injections.
- Maintained cleanliness and organization of examination rooms and medical equipment.
- Managed appointment scheduling and coordinated patient follow-ups effectively.
- Educated patients on treatment plans, medications, and preventive care practices.
- Utilized electronic health record systems to document patient information accurately.
- Communicated with insurance providers regarding patient coverage and benefits inquiries.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Assisted with scheduling patient appointments and follow-up visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Documented notes during patient visits.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Explained treatment procedures and physicians' instructions.
- Changed dressings on wounds to prevent infection and check for healing.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
CMA
OSF Saint Francis Medical Center
Bloomington
06.2011 - 12.2017
- Assisted in patient intake by gathering medical histories and updating records.
- Supported healthcare providers during examinations and procedures.
- Performed basic clinical tasks such as measuring vital signs and administering injections.
- Maintained cleanliness and organization of examination rooms and medical equipment.
- Managed appointment scheduling and coordinated patient follow-ups effectively.
- Educated patients on treatment plans, medications, and preventive care practices.
- Utilized electronic health record systems to document patient information accurately.
- Communicated with insurance providers regarding patient coverage and benefits inquiries.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Contributed to office operations by triaging patients by severity of medical complaint.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Ordered medical supplies from approved vendors based on predetermined budget parameters.
- Assisted with scheduling patient appointments and follow-up visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Documented notes during patient visits.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Explained treatment procedures and physicians' instructions.
- Changed dressings on wounds to prevent infection and check for healing.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Education
Medical
Midwest Technical Institute
IL01-2011
GED -
Lincoln Community High School
ILSkills
- Electronic health records
- Vital signs measurement
- Patient education
- Medical terminology
- Lab specimen preparation
- Patient scheduling
Certification
Certified Medical Assistant
Timeline
CMA
Springfield Clinic
01.2018 - Current
CMA
OSF Saint Francis Medical Center
06.2011 - 12.2017
Medical
Midwest Technical Institute
GED -
Lincoln Community High School