Tina Reitz
SCHAUMBURG
Summary
Adaptable Library Assistant with a strong background in reader’s advisory, reference services, and patron support. Recognized for clear communication, problem-solving, and maintaining orderly collections. Committed to improving the patron experience through helpful service and well-run library procedures.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Library Assistant
Schaumburg Township District Library
Schaumburg, IL
04.2014 - Current
- Assisted patrons with circulation, account questions, and resource location
- Supported reference services by guiding users to print and digital resources
- Processed holds, check-ins, and checkouts using integrated library system
- Shelved, retrieved, and straightened materials to maintain organized collections
- Trained new staff on desk procedures, policies, and customer service standards
- Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
- Promoted literacy and reading enjoyment through developing engaging book displays and promotional materials.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Helped children select appropriate reading level library books.
- Coordinated program setup, room preparation, and materials organization
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at the circulation desk.
- Placed books on proper shelves when returned to circulation.
- Located library materials, resources and technologies to fulfill patron requests.
- Contributed to the library's overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
- Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
- Handled Adult Subscription Book Box program at the branch using Reading Advisory Procedures.
Education
High School Diploma -
Elk Grove High School
Elk Grove Village, IL06-1980
Skills
- Circulation desk
- Library technology support
- Patron registration
- Reference services
- Library services
- Customer service communication
- Collection organization
- Material shelving
- Shelving materials
- Shelf reading
- Electronic resources
- Promotional materials development
- Written and oral communication
- Telephone etiquette
- Computer assistance
Certification
- Wikipedia Editor, Wikipedia - 2026 Trained and Certified
Timeline
Library Assistant
Schaumburg Township District Library
04.2014 - Current
High School Diploma -
Elk Grove High School