Tina High
Channahon
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
9
9
years of professional experience
Work History
Receptionist
Venus Nails Spa
Minooka
01.2018 - Current
- Managed front desk operations, ensuring seamless customer service and efficient appointment scheduling.
- Coordinated client interactions and provided comprehensive information about services and promotions.
- Assisted in training new staff on operational procedures and customer service protocols.
- Handled multi-line phone systems to direct calls and address inquiries promptly.
- Developed strong relationships with clients, fostering repeat business and loyalty to the spa.
- Resolved customer complaints effectively, ensuring satisfaction and positive outcomes for clients.
Education
High School Diploma -
Minooka Community High School
Minooka, ILSkills
- Organization skills
- Time management
- Customer/Client relations
- Verbal and written communication
- Appointment scheduling
- Scheduling
- Teamwork and collaboration
- Attention to details
Timeline
Receptionist
Venus Nails Spa
01.2018 - Current
High School Diploma -
Minooka Community High School