Tina Friedmeyer
Sherman
Summary
Dedicated Paraprofessional skilled in documentation management and support for special needs. Enhances student learning through effective organization and progress tracking. Strong work ethic and adaptability, capable of working independently while mastering new skills. Committed to fostering positive relationships and delivering exceptional service.
Overview
16
16
years of professional experience
Work History
Paraprofessional
SASED Central
Springfield
10.2020 - Current
- Supported students with special needs in daily academic activities.
- Facilitated communication between students and educators during classroom activities.
- Organized classroom materials and resources for optimal learning experiences.
- Participated in training sessions to improve instructional techniques and strategies.
- Documented student progress and communicated with parents regularly about needs.
- Created and maintained positive relationships with students, parents, and colleagues.
- Handled clerical duties, managed classrooms, and coordinated documents for teachers.
- Maintained accurate records of student grades and academic progress reports.
Passport Clerk
Sangamon County Circuit Clerk
Springfield
10.2017 - 09.2020
- Processed passport applications and verified applicant information, ensuring accuracy to facilitate timely issuance.
- Assisted customers with inquiries regarding passport requirements and procedures.
- Maintained organized records of applicants and processed documents securely.
- Educated clients on proper documentation needed for passport issuance.
- Handled sensitive information and ensured confidentiality throughout the process.
- Provided excellent customer service by responding to inquiries promptly and courteously.
- Maintained accurate records and files for passport applications, supporting efficient processing and retrieval.
- Maintained an organized work area by filing paperwork properly and disposing of confidential information securely.
- Processed payments from customers through cash, credit cards or other payment methods.
- Assisted customers with completing application forms for passports and other travel documents.
- Resolved customer complaints promptly and escalated issues as necessary.
- Verified identity of applicants using government-issued IDs.
- Educated customers on passport procedures, forms, and requirements, enhancing understanding and compliance.
- Provided guidance and assistance to customers in filling out forms correctly.
- Answered customer inquiries in a timely manner via phone or email.
- Handled incoming calls and directed callers to appropriate department or employee.
School Secretary
SASED Central
Springfield
01.2010 - 09.2017
- Maintained student records and ensured compliance with confidentiality protocols.
- Facilitated effective communication among parents, teachers, and administrators to support school engagement.
- Coordinated events such as parent-teacher conferences, open houses and graduation ceremonies.
- Organized school events and coordinated logistics to enhance participation and community involvement.
- Greeted visitors and answered phone calls, providing information to parents and staff members.
- Managed daily office operations and coordinated administrative tasks efficiently.
- Managed daily office operations such as filing paperwork, ordering supplies and scheduling repairs.
- Maintained accurate records of student attendance data on a daily basis.
- Handled confidential information regarding students carefully and with discretion.
- Assisted staff with scheduling meetings and maintaining calendars effectively.
- Managed multiple calendars, expense reports, reimbursements, and meeting preparation.
- Processed incoming correspondence and directed inquiries to appropriate personnel promptly.
- Provided administrative support to the principal, teachers, and other school personnel.
- Ensured that all necessary forms were completed accurately prior to submission.
- Assisted in creating a database of contact information for all staff members.
- Prepared letters, memos, agendas, newsletters, reports and other documents for distribution.
- Supported the implementation of school policies and procedures consistently.
- Supported special projects by collaborating with team members to achieve goals.
- Handled incoming mail by sorting it into appropriate categories before distributing it to the intended recipients.
- Created spreadsheets using Microsoft Excel for tracking financial transactions related to school activities.
- Handled incoming calls and directed callers to appropriate department or employee.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Updated documentation system to streamline office processes and improve overall organization.
- Composed, edited and typed complex memos and reports with job-related software.
Education
High School Diploma -
Williamsville High School
Williamsville, IL05-1986
General Studies
Lincoln Land Community College
Springfield, ILSkills
- Student progress tracking
- Behavioral support
- Special needs support
- Classroom organization
- Educational strategy development
- Documentation management
- Customer relationship management
Timeline
Paraprofessional
SASED Central
10.2020 - Current
Passport Clerk
Sangamon County Circuit Clerk
10.2017 - 09.2020
School Secretary
SASED Central
01.2010 - 09.2017
High School Diploma -
Williamsville High School
General Studies
Lincoln Land Community College