Timothy O'Dell
Edwardsville
Overview
16
16
years of professional experience
Work History
Parts Specialist
Newbold Toyota
O'Fallon
09.2010 - Current
- Managed inventory of automotive parts and accessories for efficient operations.
- Coordinated with suppliers to efficiently source quality automotive components, ensuring reliable inventory levels.
- Received customer orders and placed them into the system for processing.
- Processed returns, exchanges, and refunds in a timely manner.
- Organized and labeled parts to ensure easy identification and retrieval.
- Identified potential problems with defective or damaged parts before they reached customers.
- Created purchase orders for new parts when needed by vendors or suppliers.
- Maintained parts system with current order and sales data.
- Coordinated shipping arrangements for outbound orders.
- Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
- Assisted customers with product selection based on their needs.
- Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
- Provided customers with technical advice regarding parts information and availability.
- Maintained accurate records of all inventory transactions in the computer system.
- Managed vendor relationships by ensuring that orders were filled accurately and on time.
- Coordinated restocks by working closely with parts manager to fill critical gaps.
- Assisted retail, wholesale, and service customers with selecting optimal parts for different needs.
- Monitored stock levels of all products in the storeroom to ensure adequate supply at all times.
- Ensured that all safety procedures were followed while handling hazardous materials.
- Performed regular audits of warehouse shelves to verify proper stocking levels.
- Collaborated with management team members on special projects related to improving processes within the department.
- Responded to inquiries from internal staff members about part specifications or availability.
- Documented discrepancies between actual inventory counts and recorded data to maintain accurate inventory management.
- Analyzed existing inventories to determine which items should be reordered or discontinued from stock lists.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
- Operated point of sales and parts lookup computer systems.
- Performed quality control inspections on parts and packaged parts for delivery or sale.
- Communicated product expertise and department process improvements to meet organizational goals.
- Optimized team effectiveness by personally working with new hires regarding compliance, sales and service standards.
- Coordinated and executed daily parts deliveries to local businesses.
- Followed standards of care and compliance per company and legal requirements.
- Tracked team performance targets and sales metrics to identify opportunities for process enhancements and align with organizational goals.
- Trained junior staff on parts identification and inventory procedures.
- Assisted customers with selecting appropriate parts for their vehicles.
- Collaborated with service technicians to ensure timely parts availability.
- Processed orders and returns using dealership management software.
- Maintained organized stockroom to facilitate quick access to parts.
Education
Associate of Applied Science - Automotive Maintenance Technologies
Ranken Technical College
St Louis, MO01-2003
Skills
- Inventory management
- Parts ordering
- Vendor relations
- Technical support
- Quality control
- Customer relationship management
Timeline
Parts Specialist
Newbold Toyota
09.2010 - Current
Associate of Applied Science - Automotive Maintenance Technologies
Ranken Technical College