Timothy O'Brien
Joliet
Summary
Dynamic Regional Account Manager with a proven track record at ORR Protection Systems, excelling in territory management and revenue growth. Skilled in public speaking and performance tracking, I foster strong client relationships, driving sales through strategic planning and effective communication. Committed to delivering exceptional service and cultivating long-term partnerships.
Professional with extensive experience in managing regional accounts, ensuring client satisfaction, and driving revenue growth. Known for strong focus on team collaboration and achieving results, adaptable to changing needs. Demonstrates exceptional communication skills and strategic planning abilities, valued for reliability and commitment to excellence.
Overview
24
24
years of professional experience
Work History
Regional Account Manager
ORR Protection Systems
04.2019 - 05.2025
- Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
- Achieved regional sales targets by developing strategic plans and executing effective account management practices.
- Conducted comprehensive market analysis to identify trends, competitor activities, and potential areas of improvement.
- Delivered engaging presentations showcasing product offerings tailored to individual client needs, ultimately driving sales growth.
- Built relationships with customers and community to promote long term business growth.
Account Manager
Automatic Fire Controls
05.2011 - 04.2019
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Account Manager
Reliable Fire Equipment Company
07.2001 - 01.2011
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
Education
Bachelor of Arts - Communications
Loyola University of Chicago
Chicago, IL05-1988
Skills
- Territory management
- Performance tracking
- Revenue growth
- Public speaking
Timeline
Regional Account Manager
ORR Protection Systems
04.2019 - 05.2025
Account Manager
Automatic Fire Controls
05.2011 - 04.2019
Account Manager
Reliable Fire Equipment Company
07.2001 - 01.2011
Bachelor of Arts - Communications
Loyola University of Chicago
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