Timothy Norman
Oak Lawn
Summary
Dynamic professional with extensive experience at USPS, excelling in mail sorting and delivery tracking. Proven ability to ensure safety compliance while maintaining vehicle operation. Recognized for exceptional customer service and strong problem-solving skills, consistently achieving on-time deliveries and enhancing team collaboration. Adaptable and reliable, committed to excellence in all tasks.
Overview
19
19
years of professional experience
Work History
Letter Carrier
USPS, United States Postal Service
Downers Grove
11.2018 - Current
- Inspected delivery vehicle prior to shift, immediately reporting problems and safety hazards to supervisors.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
- Loaded mail onto delivery vehicles ensuring proper security and balance of cargo.
- Delivered mail to residences and business establishments determined by specific route with on-time delivery of mail.
- Adhered strictly to all federal laws governing the handling of confidential documents.
Driver
Dunbar Armored
Chicago
08.2018 - 11.2018
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Adhered to traffic laws and regulations to prevent accidents.
Technician
Cavo Communications
South Holland
12.2017 - 07.2018
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Replaced defective components or parts as needed.
- Completed scheduled appointments on time to drive quality service.
- Installed new components or replaced defective parts to restore functionality.
- Utilized hand tools to properly splice cables.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
Personal Trainer
XSport Fitness
Chicago Ridge
04.2014 - 12.2017
- Monitored progress of clients during workouts and provided feedback and encouragement.
- Communicated with clients to determine goals and performed client assessments.
- Demonstrated proper breathing techniques and meditation exercises.
- Educated clients about the benefits of regular exercise and healthy eating habits.
- Provided instruction in stretching techniques to improve flexibility and reduce risk of injury.
- Observed participants during classes, watching for issues and incorrect techniques.
Parachute Rigger
United States Naval Service
Chicago
07.2006 - 05.2010
- Maintained records of all completed work orders related to parachute rigging operations
- Inspected parachutes, seat pans, life rafts and survival tools to identify faults and coordinated replacements.
- Instructed personnel on proper usage of tools and equipment used in parachute rigging activities.
- Developed quality assurance processes for evaluating performance of newly developed products related to parachuting operations.
- Repaired and replaced damaged or worn components of parachutes.
- Documented maintenance activities in accordance with company policies and procedures.
- Checked and maintained oxygen equipment such as regulators.
- Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
- Remove completed or defective products or materials, placing on conveyors or loading docks.
- Kept special protective equipment such as anti-exposure and anti-G suits maintained and mission-ready.
- Updated and maintained databases with current information.
- Worked effectively in team environments to make the workplace more productive.
Education
Some College (No Degree) - Criminal Justice
Harold Washington College
Chicago, ILSome College (No Degree) - Criminal Justice
Moraine Valley Community College
Palos Hills, ILSome College (No Degree) - Cyber Security
DeVry University
Chicago, ILSkills
- Mail sorting
- Route planning
- Delivery tracking
- Vehicle maintenance
- Safety compliance
- Customer service
- Time management
- Communication skills
- Problem solving
- Attention to detail
- Team collaboration
- Adaptable driving
- Written communication
- Critical thinking
- Reliability
- Vehicle operation
Timeline
Letter Carrier
USPS, United States Postal Service
11.2018 - Current
Driver
Dunbar Armored
08.2018 - 11.2018
Technician
Cavo Communications
12.2017 - 07.2018
Personal Trainer
XSport Fitness
04.2014 - 12.2017
Parachute Rigger
United States Naval Service
07.2006 - 05.2010
Some College (No Degree) - Criminal Justice
Harold Washington College
Some College (No Degree) - Criminal Justice
Moraine Valley Community College
Some College (No Degree) - Cyber Security
DeVry University