To establish a career in the restaurant industry by addressing the two components of profit: cost and revenues through consistency in food quality, customer service, store cleanliness and smart money management.
Overview
21
21
years of professional experience
Work History
Shift Manager
Starbucks
Chicago
05.2022 - Current
Supervised daily store operations and managed team workflows.
Trained new baristas on customer service and beverage preparation standards.
Ensured compliance with health and safety regulations for food handling.
Assistant Store Manager
Dunkin Donuts & Baskin Robbins
Chicago
12.2019 - 05.2022
Assisted in daily operations and staff management at a popular coffee and ice cream retailer.
Trained new employees on customer service and food safety protocols effectively.
Managed inventory levels, ensuring product availability and freshness for customer satisfaction.