Executive-Level Sales and Operations Professional with a career dedicated to the foodservice industry. Experience includes operations, business development, employee relations, sales strategies, and key customer retention. Subject matter expert at increasing sales and cultivating new regional sales territories. Key strengths include: Best Practices Implementation, Sales Strategies, Operations Management, Contract Negotiation, Key Customer Relationships, Vendor Management, P&L Management, Labor Union Negotiation, Regional Sales Growth.
Overview
17
17
years of professional experience
Work History
Vice President of Business Development
Jay Mark Group
02.2025 - Current
Developed strategic partnerships to enhance market reach and drive revenue growth.
Conducted market analysis to identify new business opportunities and competitive advantages.
Led cross-functional teams in executing business development initiatives for product launches.
Established relationships with key stakeholders to promote collaborative growth strategies.
Trained and mentored junior team members on best practices in business development strategies.
Enhanced customer retention by providing exceptional service and support throughout the client lifecycle.
Expanded market share by identifying and securing new business opportunities.
Strengthened company brand through targeted marketing campaigns and public relations initiatives.
Executive Vice President
EMPIRE COOLER SERVICE, LLC
01.2020 - Current
Oversee the sales function of ice machines, reach-in refrigeration, walk-in refrigeration including business development, marketing, and pricing, as well as the supervision of a sales director, marketing associates, and sales representatives located in metropolitan areas of Illinois, Texas, and Florida.
Instrumental in bifurcating the roles of Executive Vice President and President due to company restructuring, as well as leading the company’s initiative to transition all third-party vendor contracts to in-house employees, which will result in significant cost savings.
Negotiate contracts and work closely with key customers including Potbelly Sandwich Works, Jimmy John’s, FedEx, and Amazon, as well as independently owned restaurants and small, local based restaurant chains, ensuring all sales, installation, repair, and preventative maintenance are completed accurately and timely.
Personally increased wholesale sales revenue from $5 million in 2011 to $12 million by 2019.
Provide advice on operational workflow through active participation in executive committee meetings, assisting the president during the onboarding process.
Vice President
EMPIRE COOLER SERVICE, LLC
01.2017 - 01.2020
General Manager
EMPIRE COOLER SERVICE, LLC
01.2011 - 01.2017
Oversaw the operations, human resources function, P&L management, and sales of the company including the management 65 employees encompassing sales staff, service and installation personnel, and administrative staff.
Negotiated labor union contracts, third-party vendor contracts, and sales contracts.
Implemented operational best practices and sales strategies, including representing the company at industry trade shows.
Provided mentorship and on-the-job training to all employees, with a focus on sales staff.
Regional Sales Manager
KOLD DRAFT INDUSTRIES
01.2009 - 01.2011
Oversaw a territory encompassing 22 states and three area sales managers in the Northern Region, introducing new products to both grocery and convenience stores.
Personally established and onboarded 11 new channel distributors, resulting in an increase in sales revenue of 134% in the first year and 115% in 2010 over prior years.
Cultivated relationships with C-Suite executives, Vice Presidents, Category Managers, Dealers, Distributors, End Users, and Consultants in the Midwest and New York City.
Provided advice to channel distributors to increase visibility and profits through effective marketing, pricing, sales forecasting, and prospecting strategies.
Title Clerk Office Administrator at Jay Hatfield Chevrolet GMC of Pittsburg, Jay Hatfield Auto Group, and Jay Hatfield MobilityTitle Clerk Office Administrator at Jay Hatfield Chevrolet GMC of Pittsburg, Jay Hatfield Auto Group, and Jay Hatfield Mobility