Tiffany Worthy
Nebo
Summary
Dynamic Office Manager with proven organizational skills at Abney Home Improvement, adept at maintaining confidentiality and enhancing customer satisfaction. Recognized for meticulous financial record-keeping and effective inventory management. A self-motivated professional, skilled in customer service and billing, committed to driving operational excellence and fostering client relationships.
Overview
7
7
years of professional experience
Work History
Office Manager
Abney Home Improvement
04.2021 - 03.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Handled all quotes requested from customers by our on site specialists.
Packaging-Transportation-Kitchen
Ascend
05.2020 - 04.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked in packaging first, packing up and weighing all product to place in inventory.
- Next i worked in the Transportation department, assisting in transports to different dispensaries.
- Finally i finished up my career at ascend in the kitchen assisting in helping make edible gummies for inventory.
Secretary
Pike County Glass
05.2018 - 05.2020
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Assisted in inventory of all of our in house inventory of windshields, and ordered custom windows for customers.
Sales Representative
AT&T
10.2014 - 02.2018
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- As a commission based job, i learned quickly about individualized sales and learning about each product and specifications to each product.
Education
High School Diploma -
Pittsfield High School
Pittsfield, IL05-2007
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Billing
- Inventory
Timeline
Office Manager
Abney Home Improvement
04.2021 - 03.2022
Packaging-Transportation-Kitchen
Ascend
05.2020 - 04.2021
Secretary
Pike County Glass
05.2018 - 05.2020
Sales Representative
AT&T
10.2014 - 02.2018
High School Diploma -
Pittsfield High School
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