Tiffany Torres
Plano
Summary
Passionate about fostering supportive and nurturing environments for children. Experience includes managing daily routines, developing educational activities and promoting emotional growth in childcare roles and sanitation regulation's. Possess strong communication skills, adaptability to varied situations and genuine empathy for children's needs. Previous work has resulted in enhanced learning experiences and improved behavioral outcomes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Childcare Provider
Self Employed Services
Plano
11.2017 - 03.2025
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Maintained daily records of activities, behaviors, meals, and naps.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Managed all IL required state paperwork.
- First Aid, CPR and Food Handlers qualified.
- Assisted in planning nutritious snacks and meals according to dietary guidelines set forth by state regulations.
- Helped develop motor skills through active playtime activities like running, jumping.
- Communicated with parents about daily activities and any concerning behaviors.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Implemented discipline strategies when needed while ensuring the safety of all students.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Encouraged positive interactions between children by providing supervision at all times.
- Provided nurturing and appropriate environment for children of various ages.
- Developed and implemented lesson plans and activities for children of various ages.
- Observed children's behavior and development, communicate information with parents.
- Worked collaboratively with co-workers to ensure safety of all the children in care.
- Planned and implemented engaging activities to encourage creativity and expression.
- Assisted children in development of social, communication and problem-solving skills.
- Supported children with special needs, adapting activities to meet diverse requirements.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Identified signs of emotional or developmental problems in children to alert parents or guardians.
- Developed positive relationships with families by communicating regularly about their child's development.
- Updated detailed records for each child with information such as daily observations, meals served and medications administered.
- Kept records of daily observations and information about activities, meals served and medications administered.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
- Ensured cleanliness of classroom areas including toys, furniture, materials.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Participated in parent and teacher conferences to discuss student progress or any other concerns related to childcare services provided.
- Maintained organized and clean classroom and play areas.
- Planned field trips to local parks, libraries and other educational places.
- Maintained safe play environment.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Guided children through engaging and productive activities to foster fun learning environment.
- Maintained a clean and organized play area.
- Instructed children on good sanitary habits when washing hands, using bathroom or eating.
- Instilled discipline and maintained order with children by using simple and commanding directives.
- Sanitized toys and tables to maintain clean, safe environment.
- Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
Childcare Assistant
Two by two day
Yorkville
05.2012 - 11.2017
- Assisted children with hygiene tasks, including handwashing and bathroom breaks.
- Accompanied children on field trips and assisted them with personal hygiene routines.
- Supervised naptime routines and ensured proper sleep habits were maintained.
Childcare Assistant
Tlc Learning Center
Crest Hill
02.2008 - 08.2011
- Assisted children with hygiene tasks, including handwashing and bathroom breaks.
- Accompanied children on field trips and assisted them with personal hygiene routines.
- Supervised naptime routines and ensured proper sleep habits were maintained.
Server
IHOP
Joliet
07.2005 - 10.2009
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Monitored dining room for cleanliness and proper set-up at all times.
- Prepared checks, itemizing total meal costs and taxes.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
Woman’s Department Sales Associate
Macys Department Store
Joliet
04.2007 - 02.2008
- Answered customer inquiries regarding product features, pricing, and availability.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Utilized point-of-sale system accurately to process transactions quickly.
- Ticketed, arranged and displayed merchandise to promote sales.
- Assisted customers in selecting merchandise based on their needs and preferences.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Attended staff meetings regularly to stay informed about new products or promotions.
- Analyzed internal and external customer behaviors, trends and preferences to create promotional programs.
- Managed multiple tasks simultaneously while ensuring accuracy of work.
- Maintained records related to sales for store management.
- Increased departmental sales, implementing strategic sales and marketing initiatives to drive growth.
- Organized store by returning merchandise to proper areas and restocked displays.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Tracked shipment information in order to properly receive incoming shipments from vendors.
- Described merchandise and explained use, operation and care.
- Adhered to all safety and security regulations while handling merchandise.
- Resolved conflicts between customers when appropriate.
- Recommended, selected and located merchandise based on customer desires.
- Placed special orders or called other stores to find desired items.
- Provided excellent customer service by anticipating customer needs, responding promptly to inquiries, and resolving complaints courteously.
- Monitored inventory levels throughout the day to ensure adequate supply of product was available for purchase by customers.
- Executed weekly replenishment orders from vendors as necessary for restocking purposes.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Cleaned shelves, counters and tables to maintain organized store.
- Performed daily store opening and closing procedures.
- Computed purchases and received and processed cash or credit payment.
- Greeted customers upon entering the store and provided assistance as needed.
- Processed payments, returns, and exchanges according to company policies.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Maintained cleanliness of the sales floor, fitting rooms, restrooms, and other areas of the store.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Bagged or packaged purchases and wrapped gifts.
- Demonstrated knowledge of store products and services to increase sales opportunities.
- Answered store and merchandise questions and led customers to wanted items.
- Discussed strategic objectives to establish department priorities, mentoring staff with feedback and consistent follow-up.
- Greeted customers to determine wants or needs.
- Handled returns and exchanges according to company policies.
- Maintained current knowledge of promotions, policies regarding payment, exchanges, refunds.
Education
Some College (No Degree) - Child Development
Waubonsee Community College
Sugar Grove, ILSkills
- Child development
- Lesson planning
- First aid certification
- Nutritional planning
- Communication skills
- Record keeping
- Safety protocols
- Team collaboration
- Parent engagement
- Creative activities
- Conflict resolution
- Supervision skills
- Observational assessment
- Behavior management techniques
- Child safety procedures
- Sanitation
- Classroom recordkeeping
- Healthy environments
- Interpersonal relationships
- Meal preparation
- CPR training
- Curriculum planning
- Reading skills
- Recordkeeping requirements
- Infection control
- Group management
- Observation and assessment
- Personal hygiene assistance
- Safety awareness
- Dietary requirements
- Infection control policies
- Child development support
- Safety
- Security control
- Hygiene and cleanliness
- Housekeeping abilities
- Housekeeping
- Special needs experience
- Documentation and reporting
- Decision-making
- Equipment sanitizing
Certification
- CPR
- First aid
- Food handler's
Timeline
Childcare Provider
Self Employed Services
11.2017 - 03.2025
Childcare Assistant
Two by two day
05.2012 - 11.2017
Childcare Assistant
Tlc Learning Center
02.2008 - 08.2011
Woman’s Department Sales Associate
Macys Department Store
04.2007 - 02.2008
Server
IHOP
07.2005 - 10.2009
Some College (No Degree) - Child Development
Waubonsee Community College