Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Magee

Granite City

Summary

  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Highly efficient employee and well established in fast-paced and challenging environments.
  • Eager to learn with aptitude for applying new knowledge with skill and efficiency. History of delivering exceptional care to animals in all environments.
  • Passionate about promoting health and optimal wellness by organizing top-notch support. Carefully observe animals and coordinate with owners or senior staff to optimize care.
  • Responsible Animal Caretaker skilled in bathing, grooming and general animal welfare management. Promotes good health with fun, safe and clean environments. Dependably carries out instructions and stays current on schedules.
  • Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.

Overview

13
13
years of professional experience

Work History

Barista Trainer

Starbucks
03.2022 - Current
  • Enhanced customer satisfaction by providing high-quality espresso and coffee beverages.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
  • Streamlined workflow processes for better customer service and reduced wait times.
  • Increased employee retention by fostering a positive, supportive work atmosphere.
  • Developed customized training programs tailored to individual barista needs and skill levels.
  • Conducted regular equipment maintenance checks, ensuring optimal functionality and reducing downtime due to malfunctions.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Managed cash register transactions efficiently while adhering to company policies regarding cash handling procedures.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Taught proper procedures and strategies for success to new employees.
  • Handled cash and processed payments accurately to avoid errors.
  • Trained new employees in groups and in one-on-one scenarios.
  • Maintained regular and consistent attendance and punctuality.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Provided coaching and mentoring to employees.
  • Established and maintained quality control standards.

Online Grocery Associate

Walmart
04.2021 - 12.2021
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
  • Worked productively with customers to meet order requirements and service expectations.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Tracked substitutions and informed customers of changes.
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.

Car Wash Attendant

Auto Spa Express Wash
10.2019 - 12.2020
  • Received check, cash and credit card payments from customers, gave back balance and maintained accounts of payments received on daily basis.
  • Washed exterior vehicles' body before the actual wash.
  • Increased sales by 15% by upselling and recommending services and products to customers.
  • Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
  • Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.

Traveling Assistant

America's Toy Scout
02.2011 - 03.2019
  • Enhanced warehouse efficiency by streamlining inventory management processes and implementing organizational systems.
  • Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
  • Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Responsible for planning hotels, flights and car rentals during travels.
  • Maintained a trust with employer to handle large sums money too and from the bank for events.
  • Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
  • Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Optimized product listings for better visibility with effective keyword research, engaging titles, and compelling descriptions.

Education

Animal Behavior

Southwestern Illinois College
Belleville, IL

Full-Service Grooming

Petropolis Grooming Academy
Chesterfield, MO
06.2013

High School Diploma -

Edwardsville High School
Edwardsville, IL
04.2012

Skills

  • Product knowledge
  • Customer Relations
  • Trend understanding
  • Delivery management
  • Package tracking
  • Leadership
  • Flexible and Adaptable
  • Teamwork and Collaboration
  • Payment Processing
  • Visitor and Customer Relations
  • Positive Attitude and Energetic
  • Administrative Support
  • Customer Complaint Resolution
  • Verbal and Written Communication
  • Reliable and Punctual
  • Multitasking and Prioritization
  • Customer Service-Oriented
  • Attention to Detail
  • Documentation and Reporting
  • Lobby Maintenance
  • Positive Attitude

Timeline

Barista Trainer

Starbucks
03.2022 - Current

Online Grocery Associate

Walmart
04.2021 - 12.2021

Car Wash Attendant

Auto Spa Express Wash
10.2019 - 12.2020

Traveling Assistant

America's Toy Scout
02.2011 - 03.2019

Animal Behavior

Southwestern Illinois College

Full-Service Grooming

Petropolis Grooming Academy

High School Diploma -

Edwardsville High School

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Tiffany Magee