Tiffany Macias

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.

-Monks Pub is a high volume pub located in the south loop of Chicago that specializes in trappiste and Belgium beers. However, we brag an extensive craft beverage menu that also includes craft cocktails, wine, NA options, and progressive offerings, like thc and cbd beverages.

Daily duties include making food and beverage recommendations, expediting ticket times, running food, taking orders, and settling payments. The pace requires quick, but calm decision making, while moving with intention.

• Implemented ongoing refresher courses to maintain up-to-date knowledge in industry trends, policies, and procedures among staff members.
• Evaluated the effectiveness of training programs through regular assessments, adjusting content as needed based on feedback from participants and managers alike.
• Facilitated open forums for staff members to share ideas, concerns, and suggestions for improvement, promoting a sense of ownership and pride in their work.
• Identified areas for improvement within the FOH staff by evaluating performance metrics, leading to targeted coaching sessions for skill development.

Abigail's American Bistro, located on the North Shore of Chicago is an upscale neighborhood bistro with a Chef Driven cuisine.

Working with Chef Michael Paulsen is one of many, but most memorable professional experiences. Our seasonal menu and offerings were the foundation of the overall mission.

• Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
• Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
• Completed wide range of tasks in diverse filming areas to support operations.
• Maintained a safe and clean work environment, contributing to overall team productivity.

Working with NBC Universal Studios was a dynamic, challenging, but rewarding opportunity that presented a lifetime of knowledge and experience. This fast paced role required a high level of communication and time management. Duties included, but were not limited to onsite and offsite garment exchanges, wardrobe cataloging by episode and season, travel travel, shopping and returns, budget management, call and wrap sheet awareness.