Tiffany Ledesma
Danville
Summary
Accounts payable and leasing professional skilled in managing vendor relations and preparing compliant lease agreements. Strong analytical abilities in invoice processing, with a commitment to maintaining accurate records and enhancing tenant satisfaction through effective communication.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Licensed Leasing Agent
Zindars Property Management
Danville
09.2024 - 04.2026
- Conducted property showings and guided prospective tenants through leasing process, enhancing tenant engagement.
- Prepared lease agreements and ensured compliance with local regulations.
- Conducted tenant screenings and verified application information for approval.
- Managed property listings on multiple platforms to attract potential renters.
- Responded to tenant inquiries and provided timely solutions to concerns.
- Maintained accurate records of lease agreements and tenant interactions consistently.
- Reviewed applications from prospective tenants and conducted background checks.
- Coordinated move-in and move-out procedures between tenants and landlords.
Accounts Payable Technician
Carle Foundation Hospital
Champaign
09.2019 - 08.2024
- Analyzed invoices and expense reports, identified variances, and resolved issues to ensure financial compliance.
- Reconciled monthly statements and transactions to maintain accurate and up-to-date records.
- Assisted with month-end and year-end closings to support accounting system accuracy.
- Tracked company credit card expenses and generated reports to ensure accuracy in financial documentation.
Accounts Payable Clerk
Health Alliance Medical Plans
Champaign
11.2017 - 09.2019
- Charged expenses to accounts and cost centers by analyzing invoice and expense reports.
- Compiled data for accounts payable reports, enhancing visibility for financial review.
- Ensured accurate tracking and reporting of company credit card expenditures.
- Verified employee reimbursements and department budgets.
- Developed monthly spreadsheets and pivot tables to analyze expenditure trends and support decision-making.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
- Updated knowledge of state and federal accounting procedures to ensure compliance and mitigate legal risks.
- Managed and filed Unclaimed Property reporting.
Office Administrator
Bills Auto Repair
Catlin
08.2014 - 10.2017
- Coordinated schedules, administrative functions, and process improvements to enhance operational output.
- Oversaw WFM and staff scheduling to keep office operations smooth and efficient.
- Reviewed documents and gathered information to ensure accurate paperwork and prevent delays.
- Managed inventory levels for shop and office supplies to maintain availability and support operations.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Communicated with customers regarding repair processes to maintain satisfaction.
Patient Advocate and Credentialing Assistant
Christie Clinic
Champaign
08.2012 - 08.2014
- Collaborated with patients to appeal insurance decisions, coordinating with providers to resolve issues and enhance patient access to necessary care.
- Guided patients in selecting appropriate courses of action and securing needed support, improving their overall experience and satisfaction.
- Liaised with staff from diverse hospital departments to bring about effective resolutions to a range of issues.
- Recorded patient activities and coverage issues, ensuring accurate documentation of hospital actions to facilitate effective follow-up.
- Provided knowledgeable and compassionate service in response to all types of patient questions and concerns.
- Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
- Recredentialed duties for all providers in the company for insurance companies and state licensure.
Medicare DME Auditor
Genpact
Danville
12.2006 - 08.2012
- Examined claims and records to ensure compliance with coverage guidelines.
- Retained strong medical terminology understanding in an effort to better comprehend procedures.
- Followed specific security rules and guidelines to protect sensitive data, including patient medical records and payment card information.
- Coordinated multiple projects to deliver high-quality results within deadlines.
- Achieved cost-savings by developing functional solutions to office problems.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Managed office duties, including filing, faxing, email management, and accurate data entry.
Education
High School Diploma -
Westville High School
Westville, IL04-2004
Some College (No Degree) - Customer Service
Danville Area Community College
Danville, ILSkills
- Property management
- Lease negotiation
- Lease agreements
- Lease administration
- Tenant relations
- Tenant onboarding
- Rent collection
- Invoicing and billing
- Account reconciliation
- Contract management
- Fair housing compliance
- Office administration
- Attention to detail
- Account reviewing
Education and Training
other,other
Experience
[],[],["First-Line Supervisors of Office and Administrative Support Workers"],["Bookkeeping, Accounting, and Auditing Clerks"],["Bookkeeping, Accounting, and Auditing Clerks"]
Certification
- Illinois Residential Leasing License
Timeline
Licensed Leasing Agent
Zindars Property Management
09.2024 - 04.2026
Accounts Payable Technician
Carle Foundation Hospital
09.2019 - 08.2024
Accounts Payable Clerk
Health Alliance Medical Plans
11.2017 - 09.2019
Office Administrator
Bills Auto Repair
08.2014 - 10.2017
Patient Advocate and Credentialing Assistant
Christie Clinic
08.2012 - 08.2014
Medicare DME Auditor
Genpact
12.2006 - 08.2012
High School Diploma -
Westville High School
Some College (No Degree) - Customer Service
Danville Area Community College