Tiffany Jumbeck
Pecatonica
Summary
Dynamic People Lead at Walmart with a proven track record in employee training and conflict resolution. Successfully motivated teams through recognition programs. Skilled in recruitment processes and policy compliance, I excel in fostering communication and driving performance improvements to achieve organizational goals, which include managing wages, following scheduling goals, and headcount guidance.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
22
22
years of professional experience
1
1
Certification
Work History
People Lead
Walmart
Rockford
09.2020 - Current
- Maintained records of employee attendance, vacation requests, and leaves according to company guidelines.
- Provided guidance and support to team members on various projects.
- Motivated team members through recognition programs and performance-based incentives.
- Championed the adoption of new technologies to improve team productivity and service delivery.
- Evaluated job applications from potential candidates prior to extending offers of employment.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Completed daily quality assurance duties to provide feedback for improvements.
- Conducted regular feedback sessions with the team to identify areas of improvement in processes or procedures.
- Assisted in employee recruitment, hiring and interview processes.
Department Manager
Walmart
Rockford
06.2018 - 09.2020
- Conducted performance evaluations, providing constructive feedback and setting objectives.
- Coordinated cross-departmental initiatives to improve overall business performance.
- Handled shift overstock, restocking and inventory control.
- Coached and trained new staff members, providing guidance on department policies and procedures.
Assistant Manager
Walmart
Rockford
01.2012 - 06.2018
- Ensured compliance with safety regulations and company policies.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Resolved conflicts between team members in an effective manner.
- Recruited and trained new employees to meet job requirements.
- Reviewed completed work to verify consistency, quality, and conformance.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Communicated regularly with customers to gain insights into their needs.
Department Manager
Walmart
Rockford
03.2003 - 01.2012
Education
GED -
Woodstock High School
Woodstock, IL06-1991
Skills
- Employee training
- Conflict resolution
- Recruitment processes
- Communication skills
- Customer service
- Policy compliance
- Time management
- Self-Directed
- Verbal communication
- Dependable and responsible
- Troubleshooting
Certification
- I-9 certified
- Illinois harassment and prevention completion
- Ethics Training
Timeline
People Lead
Walmart
09.2020 - Current
Department Manager
Walmart
06.2018 - 09.2020
Assistant Manager
Walmart
01.2012 - 06.2018
Department Manager
Walmart
03.2003 - 01.2012
GED -
Woodstock High School
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