Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany A. Martz

Shelbyville

Summary

Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients for years. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Experienced in chart auditing for optimal quality improvement and understanding of Medicare guidelines. Recognized for staff development leading to high performing teams.

Overview

8
8
years of professional experience

Work History

Director of Nursing Operations

Community Homecare
08.2022 - Current
  • Performed chart auditing of OASIS using ICD-10 codes, PDGM codes for Medicare and Medicare Advantage insurance as case manager.
  • Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
  • Mentored new nursing staff, facilitating a faster learning curve and increased overall team efficiency.
  • Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
  • Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
  • Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.

Registered Nurse (RN)/ DON

Wexford Health Sources Inc.
12.2019 - 12.2021
  • Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
  • Oversaw and approved recruitment, hiring and orientation of new nursing staff.
  • Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
  • Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
  • Conducted thorough assessments of mental health status, identifying risk factors and developing appropriate interventions, as the facility psychiatric nurse.

Registered Nurse (RN)

HSHS Good Shepherd Hospital
01.2018 - 11.2019
  • Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Used critical thinking as promotion to house supervisor of hospital to break down problems, evaluate solutions and make decisions.
  • “Going Above and Beyond” in patient care certificate earned

Registered Nurse (RN)

HSHS St. Mary’s Hospital
01.2017 - 01.2018
  • Learned and adapted quickly to new technology and software applications.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
  • Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
  • Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
  • Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.

Education

Bachelors of Nursing -

Lakeview College of Nursing
Charleston, IL
12.2016

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Eastern Illinois University
Charleston, IL
05.2015

Skills

  • BSN
  • Staff leadership
  • Healthcare management
  • ICD-10 coding, PDGM coding
  • Chart auditing for Medicare and MedicareAdvantage
  • CPR certified
  • Compassionate about the care of others
  • Positive attitude
  • Quick and efficient worker
  • CPSI, Meditech, EPIC, AND OASIS computer system experience

Timeline

Director of Nursing Operations

Community Homecare
08.2022 - Current

Registered Nurse (RN)/ DON

Wexford Health Sources Inc.
12.2019 - 12.2021

Registered Nurse (RN)

HSHS Good Shepherd Hospital
01.2018 - 11.2019

Registered Nurse (RN)

HSHS St. Mary’s Hospital
01.2017 - 01.2018

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Eastern Illinois University

Bachelors of Nursing -

Lakeview College of Nursing

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Tiffany A. Martz