Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Tiffany Gonzalez

Evergreen Park

Summary

Sales Representative at Sam's club with experience in customer service and effective communication. Knowledgeable in problem solving effiently and market awareness. I engage with clients to meet sales goals as store goals, while making a great shopping experience. Communicated with team to excel as a team in our products and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Sales Representative

Sam's Club
05.2024 - 08.2025
  • Assisted customers with helping find products and answered questions to improve their shopping and experience.
  • Learned product information thoroughly, being knowledgeable on our Sam's club credit card to explain clearly to customers of all our great benefits they can consume.
  • Supported team in achieving sales goals through active engagement with clients.
  • Processed transactions efficiently while ensuring accuracy in cash handling procedures.
  • Worked with coworkers to set up displays to satisfy customers and bring more cliental in.
  • Participated in training sessions to develop skills in sales techniques and customer service.

Babysitter

01.2023 - 08.2025
  • Prepared meals and snacks.
  • Communicated with parents regarding how the children behaved, expressed the children's needs.
  • Handled first aid when needed, appropriately saluting minor injuries or illnesses.
  • Cared for multiple siblings consistently, while maintaining a balanced attention to each individual child's needs.
  • Played games, worked on puzzles, and read books to the children.

Classroom Assistant (Volunteer)

Children's Learning Center
02.2024 - 05.2025
  • Assisted in creating and preparing educational materials to support daily plans.
  • Helped maintain an engaging and supportive learning environment for children of diverse learning needs.
  • Monitored student progress and offered guidance to enhance participation and confidence.
  • Provided one-on-one and small group support to students, reinforcing classroom instruction.

Education

Bachelor's Degree - Business Administration

Illinois State University
Normal, IL
05-2029

Skills

  • Customer service
  • Communication skills
  • Active listening
  • Problem- Solving
  • Conflict resolution
  • Market and product awareness
  • Working with coworkers to meet store goals
  • Time management

Accomplishments

SPAC, Scholastic Press Association of Chicago.

Special Coverage, Excellent Achievement. 2025.

Languages

Spanish
Native or Bilingual
French
Limited Working

Timeline

Sales Representative

Sam's Club
05.2024 - 08.2025

Classroom Assistant (Volunteer)

Children's Learning Center
02.2024 - 05.2025

Babysitter

01.2023 - 08.2025

Bachelor's Degree - Business Administration

Illinois State University
Tiffany Gonzalez