Summary
Overview
Work History
Education
Skills
Key Qualifications
Timeline
Generic

Tiffany Cox

Kankakee

Summary

Compassionate and energetic professional with a track record of providing excellent customer service desiring to contribute to day-to-day operations within a dynamic healthcare organization. Motivated and resourceful professional with a reputation for quality, proficiency, and reliability seeking to transition medical education to the healthcare industry.

Overview

9
9
years of professional experience

Work History

Special Needs Bus Aide

Kankakee School District 111
07.2023 - Current
  • Provide care for school aged children to and from school
  • Follow all safety procedures
  • Assist the primary instructor in delivering a diverse and enlightening curriculum while maintaining complacency with state mandates
  • Instruct and monitor students in the use of and care of equipment and materials to prevent injuries and damage
  • Provide extra assistance to students with special needs, such as non-english speaking students or those with physical and mental disabilities
  • Communicated with bus driver to meet students' medical, physical and behavioral needs during transport.

Package Handler

Transformco Logistics
10.2022 - 09.2023
  • Accurately read labels, verified numbers, memorized and carried out instructions
  • Completed tasks in the required time limits with high levels of accuracy
  • Documented product, packaging, and order information on specified forms and records
  • Examined and inspected containers, materials, and products to ensure that packing specifications were met
  • Removed completed or defective products or materials, placed them on moving equipment such as conveyors or in specified areas such as loading docks

Pharmacy Technician

CVS Pharmacy
02.2019 - 10.2022
  • Entered insurance and demographic data into computer system, verified insurance coverage, operated cash register, processed transactions, and accepted payments
  • Prepared prescriptions handled customer issues and complaints and carried-out duties in strict adherence to regulations and HIPAA privacy guidelines
  • Provided excellent customer service by answering incoming telephone calls, responding to inquiries, and assisting customers at pharmacy counter
  • Received and verified prescription information and accurately filled and processed prescriptions by calculating quantities and creating labels
  • Worked well in a fast-paced environment and effectively managed time and priorities to meet deadlines

Childcare Provider

Childcare Resource & Referral
03.2016 - 03.2019
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.

Pharmacy Technician

Walgreens Pharmacy
01.2018 - 02.2019
  • Entered insurance and demographic data into computer system, verified insurance coverage, operated cash register, processed transactions, and accepted payments
  • Prepared prescriptions, handled customer issues and complaints, and carried-out duties in strict adherence to regulations and HIPAA privacy guidelines
  • Provided excellent customer service by answering incoming telephone calls, responding to inquiries, and assisting customers at pharmacy counter
  • Received and verified prescription information and accurately filled and processed prescriptions by calculating quantities and creating labels
  • Worked well in a fast-paced environment and effectively managed time and priorities to meet deadlines

Education

Associate of Science Degree - Medical Billing and Coding

Ultimate Medical Academy
01.2025

Skills

  • MS Excel
  • MS Word
  • MS PowerPoint
  • Microsoft Office
  • Typing Speed: 90 WPM
  • Written and verbal communication
  • Attention to detail
  • Following directions
  • Team player
  • Able to work independently
  • Confidentiality and privacy

Key Qualifications

  • Medical Billing
  • Accounts Receivable
  • Collections
  • Co-Pay
  • Deductibles
  • Co-Insurance
  • EOBs
  • Revenue Cycle Management
  • Posting Payments
  • Government (Medicare & Medicaid)
  • Third Party Payers
  • Electronic Health Records (EHR)
  • Electronic Medical Records (EMR)
  • Managed Care (HMO, PPO, POS)
  • Workers Compensation
  • Insurance Verification
  • Insurance Claim Processing
  • CMS 1500
  • CMS 1450 (UB-04)
  • Front Office Operations
  • Medical Office Procedures
  • Scheduling
  • Medical Terminology
  • Anatomy & Physiology
  • HIPAA Compliance
  • Medical Coding (ICD-10-CM, HCPCS, CPT)

Timeline

Special Needs Bus Aide

Kankakee School District 111
07.2023 - Current

Package Handler

Transformco Logistics
10.2022 - 09.2023

Pharmacy Technician

CVS Pharmacy
02.2019 - 10.2022

Pharmacy Technician

Walgreens Pharmacy
01.2018 - 02.2019

Childcare Provider

Childcare Resource & Referral
03.2016 - 03.2019

Associate of Science Degree - Medical Billing and Coding

Ultimate Medical Academy
Tiffany Cox