Tiffany Carter

• Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
• Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
• Reduced delinquency rates with proactive account monitoring and timely communication.
• Enhanced team performance through regular training, coaching, and feedback sessions.
• Negotiated repayment terms for clients and customers.
• Processed title, and registration through DealPack and CVR.
• Created Deal Bundles twice weekly

• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
• Attained monthly sales targets consistently by employing effective closing techniques during client interactions.
• Coordinated delivery schedules with warehouse staff and third-party carriers to ensure prompt and accurate order fulfillment for customers.
• Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
• Assisted in inventory management, reducing stock discrepancies and ensuring popular items were always available.

• Fostered a positive work culture by promoting teamwork and encouraging open communication among staff members.
• Achieved optimal inventory levels by accurately tracking supplies, linen, and equipment usage.
• Monitored staff performance regularly, providing constructive feedback when necessary for continuous improvement efforts.
• Prioritized tasks according to urgency, ensuring timely completion of projects without sacrificing quality standards.
• Coordinated special projects such as deep cleans or major event preparations while minimizing disruption to guests'' experiences.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Prepared reports and schedules with accuracy.

• Successfully maintained excellent scores on internal audits by staying up-to-date with best practices in the housekeeping industry.
• Coordinated special projects such as deep cleans or major event preparations while minimizing disruption to guests'' experiences.
• Prioritized tasks according to urgency, ensuring timely completion of projects without sacrificing quality standards.
• Improved guest satisfaction by efficiently addressing and resolving housekeeping concerns and complaints.
• Enhanced team productivity by providing ongoing training and support to housekeeping staff members.
• Facilitated cross-departmental cooperation between housekeeping management team members on various initiatives.

• Maximized profit margins by effectively negotiating trade-in values and upselling additional services or products.
• Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
• Greeted customers on lot and in showroom to answer questions about brand and available inventory.
• Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
• Established and devised strategy to meet personal goals consistent with dealership standards of productivity.

Owner:

• Determined business plan, mission statement, and vision.
• Established a successful startup by researching market opportunities, creating a business plan, and securing funding.
• Enhanced online presence with well-designed websites, engaging social media content, and targeted digital advertising campaigns.
• Successfully navigated challenging economic conditions by adapting business strategies quickly in response to changing market dynamics.
• Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.

Commercial Janitorial Operator:

• Coordinated with external contractors for specialized cleaning services as needed while ensuring minimal disruption to daily operations.
• Improved facility cleanliness by conducting regular inspections and addressing issues promptly.
• Streamlined budgeting process by closely monitoring expenses and identifying areas of potential savings.
• Maintained compliance with OSHA regulations through proper training, documentation, and adherence to safety protocols.

Residential Operator:

• Coordinated household cleaning service operations and managed client relations.
• Managed team productivity and workflow to exceed quality standards.
• Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
• Developed a strong network within the housekeeping community to stay informed about best practices and industry trends for continuous improvement in department operations.
• Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
• Maintained required records of work hours, budgets and payrolls.
• Implemented daily, weekly and monthly cleaning routines to follow.

• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
• Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
• Coordinated schedules to arrange management interviews with applicants.
• Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
• Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
• Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.