Tierra Wilson
Harvey
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Home Health Aide
Help At Home Homecare
Flossmoor, Illinois
03.2024 - 10.2024
- Implemented personalized care plans, addressing individual client needs and preferences to improve overall quality of care.
- Provided emotional support and companionship, fostering a positive environment that enhanced client well-being.
- Helped clients with medication self-administration.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Changed bed linens and maintained a clean-living environment for the client's safety.
- Documented care activities accurately in compliance with company policies.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Provided personal care assistance, including bathing, grooming, and meal preparation.
- Monitored patient health by recording vital signs and reporting changes to healthcare professionals.
Amazon Associate
Amazon
Matteson, Illinois
08.2021 - 11.2024
- Processed customer orders efficiently using Amazon's inventory management system.
- Organized and maintained stock levels, ensuring timely product availability for efficient order fulfillment.
- Conducted quality checks on incoming and outgoing products for accuracy.
- Assisted in packaging and labeling items for shipment to customers.
- Arranged bins and containers strategically to optimize loading carts efficiently in convenient locations.
- Collaborated with team members to streamline workflow and enhance productivity.
- Collaborated with team members to streamline workflow, contributing to improved operational efficiency.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Operated warehouse equipment safely, facilitating transport of multiple freight loads and supporting overall warehouse operations.
Service and Food Champion
Taco Bell
Champaign, IL
07.2019 - 07.2022
- Delivered exceptional customer service in fast-paced restaurant environment, enhancing guest satisfaction.
- Resolved customer complaints with professionalism and empathy.
- Collaborated with team to ensure smooth service during peak hours.
- Handled cash register transactions accurately and efficiently.
- Addressed customer complaints with professionalism and empathy, fostering positive dining experiences.
- Worked collaboratively with team to facilitate efficient service during peak hours, minimizing wait times.
- Maintained cleanliness and organization of dining and kitchen areas.
- Performed opening and closing duties such as setting up workstations, restocking supplies and cleaning equipment.
- Cross-trained in different areas of restaurant operations including kitchen prep work and dishwashing.
General Laborer
Plastipak Packaging
Champaign, Illinois
02.2016 - 06.2021
- Hand-packed products for efficient shipment preparation.
- Operated pallet jacks and forklifts to load and unload supplies and materials.
- Maintained clean and organized work areas to ensure safety and efficiency.
- Organized and arranged items in trays for streamlined shipping.
- Executed tasks to assist daily operations.
- Packed products by hand for shipment.
- Prepared and organized items in trays for shipping.
- Performed various assigned tasks to support operations.
- Collaborated with team members to meet production deadlines and quality standards.
Education
High School Diploma -
Danville High School
Danville, ILSkills
- Personal hygiene techniques
- Care plan adherence
- Food handling
- Food safety
- Safety procedures
- Medication management
- Attention to detail
- Compassionate communication
- Teamwork and collaboration
- Conflict resolution
- Conflict resolution techniques
Certificates
Food handling
Timeline
Home Health Aide
Help At Home Homecare
03.2024 - 10.2024
Amazon Associate
Amazon
08.2021 - 11.2024
Service and Food Champion
Taco Bell
07.2019 - 07.2022
General Laborer
Plastipak Packaging
02.2016 - 06.2021
High School Diploma -
Danville High School