Tiara Young
Red Lobster
Richton Park
5
years of professional experience
Enthusiastic hospitality professional with a strong work ethic and a commitment to guest engagement. Successful in training staff and collaborating with team members to create memorable dining experiences through efficient service and attention to detail.
Work History
Server
4 Years 11 Months- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Trained new staff on menu items, service protocols, and company standards for quality.
- Managed cash register operations accurately while processing payments and handling transactions.
- Collaborated with kitchen staff to ensure timely preparation of dishes, enhancing overall dining experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Take-Out Server
4 Years 11 Months- Delivered exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Managed take-out orders efficiently, confirming accuracy and timely preparation with kitchen staff.
- Maintained cleanliness and organization of take-out area, adhering to health and safety standards.
- Assisted in training new staff on take-out procedures, enhancing team performance and service quality.
- Collaborated with management to streamline order processes, improving speed of service for customers.
Restaurant Hostess
4 Years 11 Months- Greeted guests warmly, ensuring a positive first impression and enhancing customer experience.
- Managed reservations efficiently, optimizing table turnover and minimizing wait times for patrons.
- Coordinated seating arrangements, balancing guest flow with server availability to maintain service efficiency.
- Assisted in training new host staff on procedures and customer service standards for seamless operations.
Education
Bachelor of Science - Community Health
- National Honors Society Member
- Biology Club Member
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Order management
Timeline
Server
Red Lobster
09.2021 - CurrentRead More
Take-Out Server
Red Lobster
09.2021 - CurrentRead More
Restaurant Hostess
Red Lobster
09.2021 - CurrentRead More
Governors State University
Bachelor of Science from Community Health
Read More